Job Function:
To provide a proactive and multi-discipline maintenance service to stores whilst complying with company policy & procedure.
Principle Accountabilities:
* Ensure all necessary paperwork is completed accurately and to the laid-down procedures.
* Assess the requirements of the job and carry out repairs as and where necessary.
* Prioritise maintenance and repair work to achieve agreed timescales and response times.
* Order spares as per the required procedure.
* Identify non-repairable issues and promptly advise the Regional Supervisor of findings, with recommendations regarding suitable alternatives.
* Advise the store manager of any repair and maintenance issues that are likely to affect the running of the store.
* Carry out minor alterations and installations in accordance with current specifications.
* Complete general repairs and maintenance to store sites as designated by the Contract Manager, e.g. repairs to the building fabric, shelving or point-of-sale signage.
* Ensure all tools and equipment necessary (as per company tool list) to complete maintenance and repairs are available and serviceable at all times.
* Maintain accurate time sheets and mileage logs as required.
* Attend training courses as and where necessary and to ensure personal job skills keep pace with technical developments.
* Comply with the company Health and Safety Policy at all times.
* Work with company and colleagues to ensure laid-down standards of quality are maintained at all times.
* Ensure company vehicle is kept clean, well maintained and serviced as required.
* Comply with any other reasonable request or instruction from the Regional Supervisor/FM Contracts Manager.
KEY PERFORMANCE INDICATORS:
* Quality of repairs and maintenance
* Speed and efficiency of work
* Response to service call requests within reasonable response time
* Compliance with Health and Safety policy
* Customer/colleague relationships and feedback.