Customer Service Role
Are you passionate about delivering exceptional customer service? Do you have experience working in a fast-paced environment? We are seeking a skilled Receptionist to join our team in Berwick-upon-Tweed. As a Receptionist, you will be responsible for providing a warm welcome to patients and visitors, managing patient flow, and maintaining accurate records.
About Totally
Totally is a healthcare partner that supports the NHS and provides healthcare services that meet the needs of patients. We work with healthcare commissioners across the UK and Ireland to deliver services that help manage demand and reduce waiting lists.
Key Responsibilities
• Provide excellent customer service to patients and visitors
• Manage patient flow and ensure efficient communication
• Maintain accurate records and data
Requirements
• 2+ years of experience as a Receptionist or similar role
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
Benefits
• Competitive salary of £22,750 per annum
• Health insurance and paid time off
• Opportunities for professional development and growth