Information Technology and Marketing Manager at CommTank, Inc.
Job Description
This role is essential for coordinating the communications between the operations team, project managers, and customers. If you are dedicated to making a positive impact through effective planning practices, we encourage you to apply.
Responsibilities
* The Dispatch Manager will oversee and manage all aspects of the logistics function within the organization, which includes planning and ensuring efficient scheduling of field crew, including field technicians, safety officer(s), compliance technician(s), and environmental technician(s).
Location: Wakefield, MA 01880
Job type: Full-time
Schedule: Monday to Friday
* Health insurance
* Paid time off
* 401(k)
* Vision insurance
* 401(k) matching
Duties
* Develop and implement logistics strategies, policies, and procedures to optimize field crew and customer service efficiency.
* Serve as a liaison between project managers, sales, operations, and field supervisors to ensure schedules accommodate all parties.
* Coordinate job site requirements, including scheduling, availability of trucks, equipment/machines, and tools for upcoming jobs.
* Manage and oversee the Logistics and Dispatch department.
* Conduct planning meetings to anticipate crew schedules and customer requirements.
* Manage and maintain Work Order timelines.
* Utilize supporting technology such as GPS tracking to perform efficiency audits and optimization.
* Oversee master schedules and calendars, making adjustments as necessary to meet objectives and assure timelines are met.
Qualifications
* Minimum 2 years of experience as a manager and/or project manager in a services setting, preferably in the construction field.
* High-energy, assertive team player, quick learner.
* Ability to communicate with all levels of the organization.
* Organized and detail-oriented.
* Think 'outside the box'; forward thinker.
* Ability to work under pressure in a fast-paced environment with changing priorities and able to see challenges as opportunities.
* Proficient in Excel.
* Ability to communicate effectively in both English and Spanish is a plus.
Contact Information:
Please send applications to jobopps@commtank.com
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