Job summary An exciting opportunity has arisen at Hellesdon Hospital for a full time Senior Clinical Team Administrator to be based on Rollesby Ward, our refurbished female PICU ward. The successful candidate will provide administration support to the multidisciplinary team as well as supporting in the leadership and oversight of day-to-day administration requirements across the acute service. This rolewould suit somebody that is interested in developing their leadership skills and higher learning whilst working in a challenging, fast paced environment. Working on your own initiative with an ability to delegate and prioritise as being a team player is essential. Efficient time management, a keen eye for detail and good planning is crucial to this role to allow the best quality of service. Main duties of the job You will be responsible for overseeing the daily ward administrative procedures run smoothly and data is kept up to date in an accurate and timely manner. You will be required to input and update the Trust patient record system which will include accepting referrals and discharging patients as directed by the clinical team. Alongside this there will be minute taking duties, diary management, audio typing, completion of complex and confidential reports. The role requires you to be proficient in the use of all Microsoft packages. There is also the requirement to complete various data reports, spreadsheets and support ad hoc audits. Knowledge or experience of NHS working would be desirable. You must have the ability to work to tight deadlines,to demonstrate clear and effective communication skills, and apply attention to detail whilst maintaining confidentiality and professionalism at all times. You will need to have a good understanding of the importance of HR procedures and will have supervisory responsibility for a small number of the admin in the team. About us Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive. Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about. Our Trust is striving to ensure that staff have access to development opportunities, and you can benefit from this. In this role you will also support other staff to develop and learn, to ensure we have a highly skilled workforce who are happy in their roles. Our service is responsive, and there is potential for flexible working hours within the role. This role will incorporate evidencing the role and how it benefits patient care in acute inpatient wards to support obtaining funding for a substantive post. Benefits Included with this role are: NHS pension a comprehensive in house & external training programmes career progression starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays) staff physio service gym membership NHS discounts and many more. Date posted 30 January 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year gross per annum Contract Permanent Working pattern Full-time, Flexible working Reference number 246-CNN6612927 Job locations Hellesdon Hospital Drayton High Road Norwich NR6 5BE Job description Job responsibilities You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. You will need to be able to work flexibly in response to service needs and the ability to think creatively, effectively managing multiple tasks and priorities. You will need to be able to liaise in a professional manner with each member of the team, service users and other professionals providing relevant information. You will be required to ensure the workload of the clinical support team is prioritised to ensure patient safety and meet quality standards. Please find attached our Job Description for more detail, then if you feel you have what it takes to make a difference, click APPLY Job description Job responsibilities You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. You will need to be able to work flexibly in response to service needs and the ability to think creatively, effectively managing multiple tasks and priorities. You will need to be able to liaise in a professional manner with each member of the team, service users and other professionals providing relevant information. You will be required to ensure the workload of the clinical support team is prioritised to ensure patient safety and meet quality standards. Please find attached our Job Description for more detail, then if you feel you have what it takes to make a difference, click APPLY Person Specification Essential Essential NVQ 3 Business Administration / Equivalent Experience Desirable Experience of working in a hospital / office environment Skills Essential ICT skills including Microsoft (especially word processing, spreadsheets and presentations, e.g. Word, Excel, PowerPoint) or equivalent. Minute taking experience Desirable Supervisor experience Experience Essential Ability to work with senior members of staff across a large organisation. Person Specification Essential Essential NVQ 3 Business Administration / Equivalent Experience Desirable Experience of working in a hospital / office environment Skills Essential ICT skills including Microsoft (especially word processing, spreadsheets and presentations, e.g. Word, Excel, PowerPoint) or equivalent. Minute taking experience Desirable Supervisor experience Experience Essential Ability to work with senior members of staff across a large organisation. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Norfolk & Suffolk Foundation NHS Trust Address Hellesdon Hospital Drayton High Road Norwich NR6 5BE Employer's website https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)