Job Description
Description
About the Role
As a Resort Safety SIA team member you will need to deal with a wide range of
challenges which will require you to combine your customer service skills with
your security knowledge. You will need to ensure that our guests feel safe and
secure throughout their stay at Butlins.
Good communication is vital together with a fair approach to resolving any
problems that may occur. Whether working in one of our licensed venues,
patrolling the grounds or giving a warm welcome at the gate, the purpose of
the role remains the same. Our guests safety is your priority.
You will carry out regular patrols of the Resort, welcome our guests on
Mondays and Fridays to the Resort providing the best possible first two hours
experience, maintain access control of our three Resort entrances with a
customer focused approach. You may carry out first aid assistance to team and
guests and work in accordance to Butlins, SIA and local licensing laws when
working in our licensed venues
**
Typical working hours:** Working variable shift patterns covering 8am - 8pm
(day shifts) and 8pm - 8am (night shifts) over 40 hours per week this
qualified role is permanent, and is paid fortnightly. Live in accommodation
may be available for those aged 18 and over and if relocating to the area.
About You
You should have a hands on approach to work with an ability to work well
under pressure whilst maintaining a positive ‘people person’ attitude. you
should enjoy working in a team with common goals and be passionate about
delivering exceptional customer service as well as confident to work on your
own initiative when necessary.
An SIA Door Supervisor licence is essential.
About Butlins
At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload!
For over 80 years we’ve been delighting hundreds of thousands of guests each
year, whether on a non-stop action family break or our epic Adult only Big
Weekenders.
Ask any of our team, past and present, and one of the best things they’ll say
about working at Butlin’s is our culture! We’re all about providing our guests
with an Altogether More Entertaining and Fun Break, brought to life through
our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get
Stuck In and where the team genuinely Cares For Each Other – this could be the
perfect fit for you.
There has never been a more exciting time to join Butlin’s!