Role: Player Care Assistant
Salary: £25,000 - £30,000 per annum
Hours: 35 hours per week to include evenings and weekends. There will be occasional matchday work included (home and away fixtures).
Location: American Express Elite Football Performance Centre, Lancing
Contract Type: Permanent
Deadline Day: 23rd April 2025
Start date: We are ideally looking for someone to start at the beginning of the new season – from August 2025 (pending completion of safer recruitment checks).
About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.
Support our players and make an impact behind the scenes!
This exciting new role will work within our Men’s First Team player care department to provide robust, efficient, and professional support which ensures first class administrative standards and a high level of confidentiality. On a daily basis you will manage all confidential documentation, maintain database records, answer general enquiries and assist with the administration of player fan mail.
This role is suitable for those looking to you looking to kick start their player care career and work under the guidance of our experienced player care team – this is a great opportunity for professional growth and development. Please note you will be required to provide occasional cover at First Team matchdays (home and away) so will require flexibility with working hours.
To find out more about this role, click here to read the job description.
Do you have what it takes?
We are seeking a quick thinker with a proactive mindset, with a strong background in administration. In this role, you will support players with a wide range of needs while demonstrating exceptional interpersonal and communication skills. Trust and confidentiality are key in this role as you will be handling sensitive player information. A bonus if you have proficiency speaking in French, Spanish, and/or Portuguese.
Our values are essential to our success
Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do:
Treat People Well
⚪ Exceed Expectations
Aim High. Never Give Up
⚪ Act with Integrity
Make it Special
How we say thank you
In appreciation for your hard work and dedication, we are pleased to offer you a range of additional benefits, including but not limited to:
Complimentary breakfast and lunch at both sites
️23 days holiday rising with length of service (pro rata for part time staff)
⚡Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more!
Enhanced family policies
️♀️Access to a gym and padel court at our training ground
Priority access to match tickets and access to free WSL tickets for 2024/25 season
In-house training programme and CPD opportunities
Exclusive discounts and benefits from our partners and local businesses
Our commitment to EDI
We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact teamtalent@brightonandhovealbion.com
Safeguarding is part of everything we do
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.
This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .