An exciting opportunity has arisen for an Operational Manager providing strategic and clinical leadership to our small, friendly Medical Illustration Team. We are looking to recruit an enthusiastic, self-reliant individual who can lead the team to maintain a high level of service delivery, with a patient-centred approach to provide a cost-effective and efficient service.
We are a primarily oncology-related service, covering colorectal, urology, gynaecology, plastic and reconstructive surgery. The department participates in national and international trials/studies; you will be responsible for the approval and implementation of the study protocols which require clinical photography input.
The post holder will need to be a qualified, registered healthcare professional working in Medical Illustration/Clinical Photography/Videography. Be currently involved in a range of supervisory or managerial duties providing Medical Illustration Services.
Management of the team will include recruitment, retention, staff training and development, delivering and monitoring service activity.
The post holder will be responsible for managing and planning for the service, traditional clinical photography/video in theatres, wards, clinics, and the medical illustration studio.
DUTIES AND RESPONSIBILITIES
Service Delivery
* To lead, manage and develop clinical photography services.
* To prioritise the photographic work of the department and ensure it is carried out in a timely manner, encouraging the highest level of personal & professional standards.
* To be responsible for the development of the service to accord with the service needs of the trust. To liaise with Clinicians and other health professionals/managers to achieve best service delivery.
* To be responsible for Data management and uploading procedures carried out by the administration staff in line with information governance and data storage. To liaise with I.T and the Information governance team where necessary.
* To be responsible for the implementation and monitoring of staff training.
* Utilise appropriate methods of communication and contact with staff, to ensure effective communication of departmental, divisional & Trust matters and that there is a satisfactory system in place for their views to be reflected back to the division.
* To be responsible for the technical performance, management of the department and development of the service to the highest standards of performance and organisational efficiency.
* To undertake a system of staff appraisal in line with Trust recommendations and ensure a programme of staff development, including Personal Development plans is in place for all staff in the department. To undertake recruitment and selection as necessary. Undertake disciplinary procedures and manage the annual leave procedure, use and entitlement. Also authorise Travel reimbursements.
* To review skills and abilities of all department staff and make recommendations to the directorate manager on the optimisation of skill mix and multi-skilling.
* To supervise and promote safe working practices and maintain, update and ensure compliance with Health & Safety policies in relation to procedures, equipment and materials used within the department.
* To be responsible for maintaining consumable stock in the department, researching best value for money.
* To undertake and supervise audits where necessary within the department.
* Assist clinicians and researchers in R&D where clinical imaging is an important element.
* To create and review Photography policies, guidelines and SOPs.
* To liaise with CMPE management with regard to control and expenditure of department budget.
Clinical and Technical
* To provide specialist advice to clinicians on image management.
* To participate in the needs of the service as required.
* Responsible for servicing and maintenance of equipment in the department.
* Undertake photography of patients in the department studio, wards, clinics, operating theatres, post-mortem room, etc.
* To generate information using complex software systems. To maintain and update patient’s records, print clinical photographs, etc., and prepare presentations for clinicians.
* To act with empathy, understanding, and tact when dealing with young, elderly, confused, and terminally ill patients.
* Photography may require a photographer to adopt awkward working positions. Exposure to body fluids may be required to remove dressings prior to photography.
* Ensure that department staff are aware of infection control measures when undertaking photography on the wards and theatres.
* To maintain teamwork and to develop staff skills and skill mix.
* To analyse situations and use experience and skills to compare the options available when photographing different conditions.
* To liaise with the CMPE management and finance partners when developing new business cases.
Professional
* Keep up to date with all relevant Medical Imaging issues.
* To research advances in the profession, using professional judgement to apply and develop methods which are based on required operational procedures, with emphasis on cost implications of introducing new technology and changing work practices.
* To attend meetings at other Trusts to develop a support network and to share best practices with other managers within the profession.
* Responsible for developing and implementing departmental policies and protocols and ensuring the delivery of relevant training as necessary.
* To respect patients’ privacy and dignity whilst undertaking the photography, using concise instructions and persuasive skills to gain cooperation when patients may need to be positioned correctly.
* To conduct trials on new equipment where appropriate to analyse new equipment before purchase and implementation in the department.
* To be responsible for assessing own training needs and undertaking continual professional development.
* Responsible for implementing local and national policies e.g. Health and Safety confidentiality, patient consent, etc. Follow all Caldicott guidelines for patient confidentiality and data protection.
* Communicate concise instructions to patients regarding correct positions for clinical photography using tact and diplomacy in difficult situations.
Administrative
* Responsible for income generation in the department including development of new service areas. Liaising with senior management regarding control and expenditure of the department budget.
* Maintains the clinical database and makes any amendments when necessary.
* To ensure the effective use of all resources and to ensure that any agreed budgets are kept within specified financial limits and operate within approved financial policies.
* Maintains suitable stock levels of consumables and researches best value for money.
* Day-to-day management of staff in the department, including prioritising workload, undertaking appraisals, setting Personal Development Plans, training, recruitment/selection, and disciplinary matters.
* Responsible for the day-to-day running of the departments and service delivery.
* Ability to analyse complex problems whilst working under pressure and find appropriate solutions to ensure service delivery is maintained.
* Overall responsibility for vacancy/talent management, ensuring all vacancies are recruited to in a timely manner and in line with our recruitment and selection policy.
NOTE: This job description indicates the duties and responsibilities that are appropriate to meet the present needs of the service across the Christie Network. Since from time to time these needs may change, it is necessary to recognize that the post holder must be willing to undertake other and/or different duties appropriate to the grade of the job that may, after discussion, be assigned by the CMPE management.
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