Relief Services Operator - Service & Dispatch page is loaded
Relief Services Operator - Service & Dispatch
Apply locations Carlisle time type Full time posted on Posted Today time left to apply End Date: April 17, 2025 (13 days left to apply) job requisition id JR27073
Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you.
As proud bakers and chocolatiers and custodians of iconic global brands, we don’t compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits.
To succeed at pladis you need to be purpose-led, resilient, and positive because we expect pace and agility. We insist on collaboration and demand accountability. If that is your thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact.
Click “Apply” to get started.
Role: Relief Services Operator
Salary: £28,793.24
Working Hours: Monday - Friday 6am - 2pm and 2pm - 10pm alternate weeks
Location: Carlisle, 54 Church Street, Cumbria, CA2 5TG
What’s it like working at a factory?
Here at Carr’s we’ve been crafting the UK’s favourite biscuits and cakes since 1831, the oldest biscuit factory in the world. The Carlisle factory proudly produces some of Carr’s most loved products such as Carr’s crackers (water biscuits), McVitie’s custard creams, bourbon biscuits, ginger nuts, fig rolls, shorties, just to name a few!
Progress your career with us and grow to be part of a supportive and collaborative team where we thrive on working together as one team to meet our goals to create quality products.
We are committed to promoting and nurturing a thriving work environment, with an emphasis on internal promotions and recognising the talent within existing teams.
Our employees are key to our success and their health and well-being are our priority. Join us, where your hard work makes a difference.
Working in a factory offers stable employment with competitive pay and benefits such as a Pension Scheme, Cycle to work scheme, Employee Assistance Programme (EAP), Staff shop, long service awards, Free parking, 27 days holiday, Enhanced maternity & paternity benefit and reward gateway for discounts.
Our team is more than just colleagues, we’re a family that supports and encourages each other.
What will this role achieve?
As a Relief Services Operator your main responsibility is to work as part of a team in the packing and feeding of biscuits in line with site requirements. When required, you will stand in as a Services Operator. Services Operators are accountable for keeping the factory running smoothly.
The role requires a proactive individual with a ‘can do’ attitude who is committed to maintaining high standards in production whilst working as part of a dynamic team. Must want to progress within your team as you will be trained to step into the permanent role when needed. Will be required to move lines across the factory as and when required.
What will be your key deliverables?
* Manually pack products within specifications (includes bending, lifting, stretching)
* Visually check for foreign matter / hazards
* Ensure quality of biscuits being packed is within product specifications
* Ensure adherence to all quality and safety standards.
* Work to a high standard, enabling plants to achieve planned output.
* Report any problems to ATM/Supervisor
* Ensure housekeeping and hygiene standards are maintained.
* Support the Supervisors in the introduction and support of any improvement initiatives.
* Provide a co-ordinated link with all production processes on the line.
Services Operator responsibilities
* Loading/Off-Loading incoming goods.
* Operation of FLT, EHB, Combi Lifts, VNA and Narrow side Trucks
* Autostore tasks
* Stock Rotation
* Use of PC /SAP/Autostore and Citrix Systems
* Take ownership and accountability for Supply Chain Excellence in the area (including Tiered Meetings and SCE Boards)
* Train others in area when required.
* Be flexible in working approach and ensure the department runs in an efficient manner.
Bring your experience
Essential
* Basic numerical and literacy knowledge
* Manual dexterity
* Basic communication skills
* Basic problem recognition
* Excellent team working skills
* Be able to multi-task and have the drive and tenacity to work under your own initiative
* Positive attitude and willingness to drive change within operational environment
Desirable
* Previous Supervisor experience is desirable but not essential, training will be given.
* Knowledge of manufacturing environment and of HACCP and safe systems of work
* Understand zonal Key Performance Indicators (production targets, waste levels and line performance)
What does the recruitment process consist of?
Assessments – Swift Comprehensive Aptitude assessment along with a Workplace English assessment. These should take around 45– 60 minutes to complete.
Interview – 45-60 minute competency-based interview based on our company values and your experience.
Depending on your current job role, you may not be required to complete the assessments.
Our Purpose
It’s a purpose that every one of our colleagues, all around the world believes in. And while we’re all unique, we also share the same values.
Each of our values is important on its own. In combination, they’re incredibly powerful.
Our values have deep personal meaning to us. They’re part of who we are and what we stand for as an employer.
Living our pladis values is a key part of success, look out for questions in your interview that link to these key pladis values.
Our Values
Purpose led – We’re energised and guided by our purpose to bring happiness with every bite.
Agile – We’re ever evolving, we never stand still, always improving for our customers and our consumers.
Positive – We’re highly motivated, optimistic, courageous, and we inspire each other to be better.
Resilient – We’re persistent in the face of setbacks, quick to adapt, learn and move forward.
Collaborative – We gain strength from operating as one pladis, winning and succeeding together.
Best mix of ingredients
pladis is an equal opportunities employer, like every great recipe we’re a thoughtful mix. A happy and inclusive place to work that’s as diverse as our consumers and the communities we support, live and work in, all around the world. Where every voice is heard, and difference is celebrated. Where fresh perspectives and new ideas help us grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform key job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
pladis is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.
We operate a strict Preferred Supplier List. If you are a recruitment agency and wish to submit a candidate to be considered for this vacancy, you must have agreed to, and signed, our terms of business.
We will not accept CVs from any other sources other than those currently on our PSL. We will not pay a fee for any candidate that has not been represented by a provider on our PSL.
About Us
pladis is one of the world’s fastest growing snacking companies and home to much loved brands including McVitie’s, GODIVA and Ülker. pladis also owns regional brands Jacob’s, Go Ahead, Flipz, Turtles, BN, Verkade and many more products across sweet and savoury biscuits, wafer, cake and chocolate.
Formed in 2016, pladis is the proud steward of over 300 years of family baking and confectionery experience. The expertise of our 16,000-strong global workforce spans 27 bakeries across 11 countries and is united by our purpose: to ‘bring happiness with every bite’.
As a responsible business delivering the highest quality products and exceptional service, pladis’ products have the potential to reach more than four billion people across the world.
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