About us
1st UK Broking is an ambitious commercial insurance broker with offices in Sunderland and Durham. We have seen over 900% growth in Gross Written Premium over the last 3 years which has been achieved organically and by acquisitions.
We are now looking to expand our account handler team in our Sunderland office and are looking for candidates with previous experience working within the insurance industry.
Job Description:
* Handling incoming calls from customers
* Adjusting existing insurance policies to suit the customer
* Setting up loans via online portals
* Increasing and decreasing existing loans to reflect our customer needs
* Obtaining quotes from insurers via online portals or dealing directly with underwriters
* Collecting payments from customers via debit/credit card
Most calls will consist of motor fleet insurance enquiries, including adjustments to existing fleets, direct debit queries, collecting payments and policy termination.
Skills Required:
* Good communication skills with the ability to create good relationships with clients and insurers
* Strong IT skills with the ability to learn new software
* Ability to work well under pressure
* Previous insurance experience - commercial lines experience is preferred but we will consider candidates with personal lines experience
Training will be provided.
4 day working week, Monday to Friday 9am - 5pm.
Salary: £22,000 - £25,000 per year, based on experience.
Benefits:
* 25 days holiday plus bank holidays per year
* Casual dress
* Company events
* Free parking
* On-site parking
Schedule: No weekends
Work Location: In person
Reference ID: Admin
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