Job Description
### Description
**About the Role
**
As part of the Resorts leadership team, it will be your responsibility to
manage both your internal teams and external service providers to ensure
planned and reactive works are completed to the highest standards. Covering
all facilities at the resort including all entertainment venues, pools,
restaurants, rides, and landscape areas.
The overall resort is over 300 acres with an annual repairs and maintenence
budget of c£3m.
This role requires co-ordination and control to deliver a prompt, efficient
and high-quality service. Ensuring the resort complies with all current
statutory legislations, whilst actively looking to implement processes
procedures to help make improvements where necessary.
You should be a real advocate for your team’s fulfilment at work, ensuring
that you are having regular 121s and PDP discussions to support their
development and career with Butlin’s. You will manage your budget closely,
driving your team to deliver KPIs based on sales and costs in line with our
business plan and reviewing this regularly to identify areas of opportunity
and risk. This will also involve working closely with our Operational Teams to
project guest demand and team requirements accordingly.
As with all roles at Butlin’s, no day will be the same and you will need to
enjoy thinking on your feet, getting stuck in, and ensuring that our guest
experience is always your number one priority.
### About You
We are looking for an experienced Head of Facilities or Senior Facilities
Manager with an excellent operational knowledge in hard facilities management
across a range of specialisms. Credible background in a similar M
infrastructure environment leading large teams that can deal with the day to
day running of a busy resort.
You should have the ability to lead, motivate and engage your team, even at
periods of high demand. You will also have the ability to manage multiple
priorities and adapt quickly to changing requirements. With a mixture of
permanent team and contractors its all about delivering excellent standards.
With strong leadership skills, you should be confident in inspiring your team
to deliver amazing results for our teams and guests every day.
### About Butlins
At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload!
For over 80 years we’ve been delighting hundreds of thousands of guests each
year, whether on a non-stop action family break or our epic Adult only Big
Weekenders.
Ask any of our team, past and present, and one of the best things they’ll say
about working at Butlin’s is our culture! We’re all about providing our guests
with an Altogether More Entertaining and Fun Break, brought to life through
our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get
Stuck In and where the team genuinely Cares For Each Other – this could be the
perfect fit for you.
There has never been a more exciting time to join Butlin’s!