TECHNICAL SALES ADVISOR
LOCATION: Swindon
SALARY: £23,000 + Bonus
JOB TYPE: Permanent Monday to Friday 8.30am to 5pm
Role Purpose
The Technical Sales Advisor is responsible for generating quotations and drawings from customer enquiries. You will be self-motivated, organised with the ability to adapt to change and prioritise to suit ever changing demands in a relaxed, and professional office environment.
Job Duties
1. Handling customer enquiries via email and telephone in a timely and professional manner.
2. Open quotation management including project reviews and quote chasing to ensure we maximise all business opportunities.
3. Accountable for logging all enquiries, quotes and orders on to the CRM in house database.
4. Responsible for producing and pricing quotations on a range of products using an in-house drawing package referencing from DWG and supplied customer drawings and enquiries.
5. Maintaining good relationships with customers.
6. Providing technical support to our customer base within an acceptable timeframe.
7. Assisting customers with general information updates regarding their orders or enquiries.
8. Using a range of office software, including email, spreadsheets and databases.
9. Handling personal data in accordance with the organisations data protection policy.
10. Taking on other responsibilities or tasks whenever reasonably instructed or required.
Experience Required
1. Good organisational and time management skills.
2. Proficiency with Microsoft Outlook, Microsoft Office and Microsoft Excel.
3. Attention to detail.
4. Flexibility and adaptability to changing workloads.
5. A problem-solving approach to work.
6. AutoCAD experience would be a bonus.
7. Full training will be given on all our software and procedures.
8. Excellent interpersonal, oral and written communication skills.
9. Good team player with a flexible and helpful attitude.
10. A positive individual with a 'Can do' results driven approach and attitude.
11. Demonstrates trust, openness and respect in dealing with people.
12. Good teamworking skills and the confidence to lead and motivate a team.
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