The successful candidate will need to work as part of a team, with a wide variety of daily duties a few examples listed below:
1. Call handling - liaising with customers and/or our internal call centres and drivers.
2. Daily debrief of drivers - assisting with confirmation of work plus dealing with any anomalies/issues.
3. Liaising with customer service department and/or direct with customers to resolve issues - including any hazards identified by drivers.
4. Order processing and confirmation + running and clearing daily reports.
5. Administrative tasks and housekeeping.
You will be working within a small, busy and friendly down to earth team, working for a UK leading recycling company.
A quick look at the role:
1. Recycling/Waste experience is not necessary as we offer in-house training.
Here's what is required:
* Strong knowledge of the local area.
* Exceptional communication skills with the ability to communicate in writing, on a one-to-one basis and via the phone with all levels including management, team members and internal/external customers.
* Ability to plan, organise and prioritise effectively.
* Experience of working to strict deadlines in a time-critical environment.
* A willingness to adapt and develop skill-sets and knowledge which is determined by the role/business.
* Computer literate - comfortable using business software and Microsoft Office Suite (specifically strong knowledge of Excel).
And here's why you'll love it:
* Competitive salary.
* Ongoing career development, training and coaching - because if you don't grow, they don't grow.
* Generous pension scheme.
* Medical and dental scheme.
* Retail and leisure discounts.
* Holiday and travel discounts.
* Bike to work scheme.
* Plus, much more……
Dedicated to diversity. We believe different ideas, perspectives and backgrounds are key to developing a creative working environment that delivers real results. It's why you'll find us championing diversity and equality at every turn.
Call Emma on 07483919913 OR send your updated CV.
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