Join Our Team as a Customer Service Advisor in Liphook!
Are you a people person with a passion for helping others? Do you thrive in a lively environment where no two days are the same? If so, we have the perfect opportunity for you! We are looking for a Customer Service Advisor to join our dynamic team in Liphook, East Hampshire.
Why You'll Love Working Here:
* Convenient Location: Just a 13-minute walk from Liphook train station-commuting couldn't be easier!
* Positive Atmosphere: Join a team that values collaboration, positivity, and a great sense of humour!
* Career Growth: We believe in nurturing talent and providing opportunities for advancement.
Your Role:
As a Customer Service Advisor, you will be the friendly voice and helping hand our customers rely on. You will play a pivotal role in ensuring customer satisfaction and building long-lasting relationships.
Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat with a cheerful disposition.
* Provide clear and accurate information about our products and services.
* Resolve customer issues and complaints with empathy and professionalism.
* Document customer interactions and feedback to improve our service.
* Collaborate with team members to enhance the overall customer experience.
What We're Looking For:
* A genuine passion for customer service and helping others.
* Excellent communication skills-both written and verbal.
* Strong problem-solving abilities and a positive attitude.
* Ability to work in a fast-paced environment while maintaining attention to detail.
* Previous experience in a customer service role is a plus, but not mandatory-we value enthusiasm and a willingness to learn!
What We Offer:
* Competitive salary with performance-based bonuses.
* Comprehensive training and ongoing support to help you excel.
* Flexible working hours and opportunities for remote work.
* Employee discounts and perks to brighten your day!
* A fun, vibrant workplace culture where your contributions are valued.
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