Customer Service Advisor - Preston - Temp to Perm Role - Transport Experience Preferred. PAY: £12.50ph, £18.90ph Overtime rate for Saturdays. Shift: Monday to Friday, 09:00-18:00, plus optional Saturdays 08:00-12:00 paid at time and a half. Silver Arrow require a Customer Service Advisor for our client based in Preston on a 12-week temp to perm basis. Your Role: Dealing with a high volume of inbound and outbound calls. Dealing with all customer enquiries and queries ensuring a positive experience. Liaising with depots and drivers. General admin duties. What we need from you: Customer Service experience (2 years preferred). Previous experience in a customer service/call centre role. Transport company experience preferred. We are looking for someone who is proactive, likes working in a challenging environment, has a positive attitude and is outgoing and enthusiastic. Be able to work well within a small team. Excellent telephone manner. Good IT skills and excellent communicator. Strong analytical skills with the ability to assess situations and provide effective solutions Perm Benefits: 28 days holiday Overtime available (Saturday 0800-1200 paid at time and a half £18.90ph) Free parking Great work environment At Silver Arrow, our priority is you. We strongly believe in getting to know you and understanding your needs in the hope of building a great working relationship. Call our recruitment team today on 01925 81 5048. REF: PERM202