Job summary
PREVIOUS APPLICANTS NEED NOT APPLY
The post will be an integral part of the Trauma and Orthopaedics secretarial team providing a comprehensive support service to the medical secretaries and clinical teams, including, but not limited to: dealing with enquiries, correspondence, filing, uploading dictation and providing an efficient typing service to the division in support of the work of Consultants and other Clinical Staff and the Clinical Lead to maximise patient care.
Main duties of the job
The following is not an exhaustive list but provides an indication of the core tasks.
Typing, on a daily basis, clinics, letters, reports, and other patient related documentation. Ensure that all work leaving the department is of the highest quality in terms of presentation and layout and is dispatched within agreed timescales.
1. File tests and loose histories regularly as appropriate.
2. Typing completed within the agreed timescales for any agreed specialties
3. Retrieve, log and return case notes / medical records and ensure that they are processed in accordance with Trust policy ("Case note tracking" and "Filling in Case notes").
4. To undertake administrative, clerical duties as required.
5. Update and maintain a working knowledge of hospital systems so that enquiries can be dealt with efficiently.
About us
Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.
Service We will put our patients first
Teamwork We will work together
Ambition We will aspire to provide the best service
Respect We will act with integrity
Job description
Job responsibilities
6. Participate in regular meetings and will be actively involved in generating ideas for service improvement.
7. Communicate efficiently and professionally with colleagues, clinicians, other Trust personnel, and external agencies at all levels, promoting a positive image of the Trust at all times.
8. Other duties and responsibilities of the post will be flexible and will be reviewed by the Operational Support Manager.
Full job description can be reviewed as attached
Person Specification
Qualifications
Essential
1. Educated GCSE (or equivalent) English and Maths
2. RSA II or equivalent in secretarial skills and typing
3. Demonstrable working knowledge of Microsoft packages- Word, Excel etc
Desirable
4. Certificate in Medical Terminology
5. Secretary qualification
6. Willingness to actively seek personal development and training.
Experience
Essential
7. Maintenance of computerised files
Desirable
8. Knowledge of security and confidential issues in relation to handling personal information
9. Knowledge of medical terminology
Knowledge
Essential
10. Typing skills
11. Ability to communicate effectively and efficiently - verbal and written
12. Good communication skills (written, face to face and on the telephone)