Job Title: Account Manager – £30,000 to £35,000 |
Location: Whetstone, Leicestershire
Hours: Monday to Friday, 8:30am – 4:30pm
Type: Full-Time, Permanent
We’re recruiting on behalf of our client for an Account Manager to join their fast-paced, friendly, and supportive team. If you’re a customer service professional with a knack for building strong client relationships and delivering a high standard of service, this could be the perfect next step in your career.
The Role:
As the first point of contact for customers, you’ll be the face of the business—helping clients feel supported and valued from day one.
Responsibilities include:
Becoming confident and knowledgeable in the full product and service range
Managing inbound customer queries via phone, email, and social media platforms
Accurately processing and recording orders and client specifications for production
Building long-term client relationships to encourage repeat business
Monitoring market trends and competitors, contributing ideas for new product introductions (NPIs)
Identifying upselling opportunities and maximising sales potential
Collaborating with internal teams to meet service level agreements (SLAs)
Using initiative to resolve enquiries or complaints promptly
Supporting the business with other duties as needed
What You’ll Need:
A proactive and enthusiastic attitude with a professional approach
Prior experience in an Account Management or Client Engagement role
Commercial awareness and good business acumen
Excellent interpersonal and rapport-building skills
Project management experience (advantageous)
Strong problem-solving abilities and initiative
Ability to multitask, adapt, and prioritise effectively
Proficiency in Microsoft Word, Excel, Outlook, and CRM systems
A full UK Driving Licence (occasional client visits or events may be required)
Manufacturing industry experience is a bonus but not essential
What’s In It for You:
Competitive salary: £30,000 – £35,000
Annual performance bonus
Laptop and mobile phone provided
Private health care
Corporate gym membership (David Lloyd)
Supportive of training, development, and career growth
28 days annual leave
Company pension
A secure, permanent position available immediately
If you're ready to take your customer relationship skills to the next level in a rewarding and collaborative environment—we'd love to hear from you!
Next Steps:
Immediate interviews are available, so please contact David @ Regional Recruitment Services on, or click "Apply Now" to send your CV directly to (url removed)
If successful, you will need to digitally register with our agency (if you haven't already done so). If you have not been contacted regarding your application within 7 days, please assume that you have not been successful. We will however retain your application for any future roles for which you may be suitable.
This position is advertised by Regional Recruitment Services Ltd, an award-winning independent recruitment agency that has been operating since 2008.
Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, IT & Tech Support, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live vacancies by visiting our website. Please be aware that if unsuccessful, we will retain your CV on file and will endeavour to find you a suitable position unless notified of otherwise