Job Description
* Job Type: Permanent
* Hours: Monday-Friday, 37.5 hours per week 8.30pm to 5pm
* Location: Frimley
* Salary: £28,000 pa
We are currently seeking a Query & Debt Administrator to join our team. You will be responsible for chasing outstanding customer debts to ensure timely payment in support of overall business revenue and LC (profit) as well as providing excellent customer service to our full customer base
Responsibilities:
* To monitor and respond to queries raised by the back office function to ensure smooth transactions between SGS UK and the back office teams in support of business objectives
* To support operational offices in achieving business targets for relevant standards in line with global procedures.
* To liaise with branches where necessary in dealing with invoice queries and the escalation of default/contractual account issues in a timely and accurate manner
Qualifications
To be successful in this role, you’ll need ….
* Previous experience within customer services, ideally within collections - ESSENTIAL
* Exceptional organizational and time management skills.
* Strong problem-solving skills and ability to adapt in a fast-paced environment.
* Proficient in using MS office software and applications (Word, Excel).
* Attention to detail and accuracy in data entry and documentation.
* Ability to maintain confidentiality and handle sensitive information with professionalism.
If you are a highly motivated individual with excellent administrative skills, please submit your application along with your resume. We look forward to hearing from you and potentially having you join our dynamic team.
Additional Information
APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days.