We are seeking an experienced Pharmacy Technician to join our dynamic team in a senior capacity, with a focus on Home Care and High-Cost Drugs and developing your commissioning skills.
You will work closely with the Procurement and Distribution Team and the Lead Pharmacist Medicines Optimisation and Medicines Governance to support the management, development, co-ordination and delivery of cost-effective procurement and delivery of high-cost drugs and expanding medicines homecare service to patients across the QEHKL NHSFT.
The ideal candidate will possess exceptional communication skills, both written and verbal, along with strong organisational abilities and the capacity to thrive under pressure. A collaborator mentality is essential, as is adaptability to change and proficiency in IT and interpersonal relations.
While prior knowledge of NHS and commissioning processes is advantageous comprehensive training will be given.
Main duties of the job
To assist and support the delivery of medicines to Queen Elizabeth Hospital King's Lynn NHS Foundation Trust (QEHKL NHSFT) patients through homecare services in line with national standards, guidelines and local policy.
To ensure the safe and timely supply of medicines to patients via third party homecare providers, by establishing robust methods of managing administrative work, monitoring the homecare provider's performance and responding to complaints and queries.
To be the liaison with the finance department in managing provision of billing data for excluded from tariff drugs, ensuring that the data provided to finance permits the accurate invoicing for these drugs to the relevant commissioners (e.g., Clinical Commissioning Groups, NHSE or Cancer Drug Fund). To be the initial point of contact within the pharmacy department for the commissioners high-cost drug pharmacy teams, working to resolve any excluded from tariff drug billing queries.
To develop and maintain technical knowledge associated with high cost drugs and homecare services to ensure that high standards of governance are maintained and translated into a quality service for patients and hospital staff which safeguards patients whilst offering choice and making the best use of NHS resources.
About us
There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Job description
Job responsibilities
For further information about this role, please refer to the attached Job Description and Person Specification.
Person Specification
Qualifications/training & professional development
Essential
* BTEC in Pharmaceutical Science/NVQ Level 3 in Pharmacy Service Skills or equivalent
* Registered with the GPhC as a Pharmacy Technician
* Accredited Checking Technician, or willing to undertake within 3 months of starting post
Desirable
* Clinical Supervisor (CS), Educational Supervision (ES), or Practice Supervisor (PS) accreditation
* Medicines Optimisation qualification or equivalent
* ILM 3 or equivalent leadership/management qualification
Experience
Essential
* Post registration experience working as a pharmacy technician
* Notable experience working in an acute hospital setting
* Experience of training and supervising staff
* Highly experienced dispensing skills within a pharmacy setting
* Can demonstrate an understanding of the pharmaceutical aspects of homecare
Desirable
* Evidence of active involvement in service development
* Evidence of SOP writing and supporting policy and guideline development
Skills, abilities & knowledge
Essential
* Ability to work in an organised manner, in a busy environment
* Ability to work to deadlines and to achieve agreed objective
* Good interpersonal skills - able to communicate effectively both verbally and in writing
* Ability to work in an accurate manner, following accepted methods of good practice and laid down SOP's
* Ability to assist in the training and supervision of ATOs, MTOs and Pre-Registration Students, as a mentor
Desirable
* Knowledge of MiDataBank
* Knowledge of WellSky pharmacy systems
Employer details
Employer name
The Queen Elizabeth Hospital King's Lynn NHSFT
Address
Queen Elizabeth Hospital Kings Lynn NHS Foundation Trust
Gayton Road
Kings Lynn
PE30 4ET
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