REF/ 81477
Co-Operative Locality Officer - Homes and Communities Department
£29,905.08 per annum, plus a £1,680.00 car allowance
37.5 hours per week
Permanent
About the role
An exciting new opportunity has arisen in the Homes and Communities Department which involves providing a high-quality housing service to a portfolio of properties across West Midlands that includes a number of Co-Operatives in accordance with their individual Housing Management Contracts.
You will ensure that there is coordinated service provision with colleagues, that is flexible and responsive, across all identified housing management tasks associated with income management, lettings, void management, breaches of tenancy, resident engagement and to deliver excellent customer service to residents.
The information and data that you record must be detailed and accurate to support professional reports for Co-Operative Committees and other external and internal key stakeholders in the timescales required and ensuring representation at formal meetings when required which may include working up to six evening meetings per month (between 7-9pm).
This role will provide experience of working with customers with differing needs and expectations and will be central in supporting the aims and objectives of each Co-Operative.
The be...