Opportunity
The Head of Corporate Services is a strategic leadership position within my clients organisation, forming a key part of the Senior Leadership Team (SLT). Reporting to the CFO, this role is responsible for managing and developing Corporate Services across accounts, tax, payments, banking, outsourced services, and in-country teams (ICTs).
The role balances operational oversight with client relationship management, ensuring the highest levels of client experience (CX). You will also lead efforts to innovate and automate processes using tools such as Xero and Xero Practice Manager, ensuring data-driven insights, operational efficiency, and actionable KPIs.
By fostering a culture of upselling and client retention, the Head of Corporate Services plays a pivotal role in the growth and success of the company
Role
1. P&L Full responsibility of the P&L for Corporate services. Working with the SLT and Operational board to deliver agreed targets.
2. Strategic Leadership: Provide leadership and direction for the Corporate Services team, ensuring alignment with their goals and delivering exceptional client experiences.
3. Client Relationship Management: Act as a senior point of contact for key clients, handling escalations, leading solution discussions, and building lasting partnerships.
4. Operational Excellence: Oversee the delivery of high-quality, timely outsourced services across accoun...