Job Title: Service Fulfilment Operations Technician
We are seeking a skilled Kitchen & Bedroom Measurement Technician to join our team at IKEA Reading.
This is an exciting opportunity to work in a field-based role, where you will travel to customers' homes to provide a measuring service and act as their first point of contact for kitchen, bedroom, or home planning journeys.
As a Service Fulfilment Operations Technician, you will be responsible for ensuring seamless customer experiences while working closely with colleagues to achieve shared goals.
Key Responsibilities:
* Travel to customers' homes to conduct measurements and provide expert advice on kitchen and bedroom layouts.
* Serve as the primary point of contact for customers, addressing their queries and concerns throughout the planning process.
* Maintain open communication with colleagues and stakeholders to ensure effective collaboration and efficient delivery of services.
Requirements:
To succeed in this role, you will need strong interpersonal skills, attention to detail, and the ability to work independently in a fast-paced environment. A background in measurement or a related field would be advantageous, but not essential.
Estimated Salary Range: £40,000 - £55,000 per annum, depending on experience.