Deputy manager

Job description/specification

Aim of the role:

The Deputy Manager is someone who has been appointed by the Registered Provider, Champion Children Therapeutic Care Services, to support the Registered Manager in the management of the children’s home. In the absence of the Registered Manager, it will be necessary for the Deputy Manager to maintain the responsibilities of the Registered Manager.

Requirements of the role:

Day to day responsibilities of the home

1. Care for Children - Enrich the lives of young people in our care, helping them create a positive future.
2. Champion on behalf of the young people in the home to ensure that their voice is heard and their rights maintained. Ensure that children and young people are consulted about their care and provided with opportunities to participate their views about the running of the home.
3. Support the Registered Manager to manage the home in compliance with the ethos of Champion Children Therapeutic Care Services by providing an environment that enables each child and young person to reach their full potential and promotes positive behaviour.
4. Ensure that the Responsible Individual is made aware and kept fully informed of any concerns in relation to safeguarding and/or child protection.
5. Ensure the home safeguards and promotes the wellbeing of the children and young people. Ensure that their welfare is the paramount consideration in the provision of the service.
6. Participate in the management ‘On Call’ system.
7. Manage relationships with all those involved in the young person’s life and other stakeholders and partner agencies who are engaged in providing packages of support.
8. Represent Champion Children Therapeutic Care Services and work collaboratively within a multi-agency framework with external agencies to ensure positive outcomes and safeguarding.
9. The registered person should have a system in place so that all serious events are notified, within 24 hours, to the appropriate people. In the absence of the Registered Manager, it is essential that the Deputy Manager takes on this responsibility.
10. Ensure all young people have written placement plans in place, setting out identified needs and plans to meet these needs. Ensure ongoing assessment, development and review of all individual plans in line with the time scale outlined in Policy.
11. Support the Registered Manager to develop and maintain a “Children’s guide to the home”.
12. Alongside the Registered Manager, ensure effective monitoring and review of all records within the home including risk assessments in line with Organisation Policy.
13. Ensure that all Medication is stored and administered in line with organisation and legal guidelines.
14. Ensure the home offers a healthy, nutritious and balanced diet for all young people.
15. Ensure events, appointments or meetings are arranged, effectively timetabled, diarised and attended by the young person and or appropriate staff or yourself.
16. Protect the confidentiality of the children and young people and their families.
17. Ensure the promotion of education, physical health and emotional well-being of the young people.
18. Ensure provision is made to cater for the children’s and young people’s social, leisure, cultural and religious needs.
19. Contribute to the referral, assessment and admission procedures. Ensuring effective pre-placement assessment of need and placement planning, including placement matching and ensure all relevant documents are obtained.
20. Manage time and resources within the home including managing financial expenditure against budgets and ensuring recording is accurately completed.
21. Work with the Registered Manager to contribute to the planning and development of the service including developing, implementing and updating of policies and procedures to ensure the smooth running of the home.

Responsibility to work within the required standards of the Organisation and regulatory body/ies

1. Satisfy the legal fitness requirements and complete all checks required by Regulation 26 (Schedule 2) of the children’s home Regulations (2015) for Ofsted registration.
2. Maintain in depth and up to date knowledge of the Children’s Homes regulations and Quality Standards, the Children’s Acts and other relevant legislation and guidance. Ensure the home operates in compliance with these.
3. Ensure all required standards are met, and when audit and inspections identify improvements, that these are actioned accordingly within the advised timeframes.
4. Be accountable to the Registered Manager, Responsible Individual, Registered Provider and Ofsted.
5. Work in accordance with Equality and Diversity legislation.
6. Support the Registered Manager to ensure Regulation 45 monitoring duties and a written report are carried out.
7. Ensure all policies and procedures are implemented fully and adhered to meet legal obligations.
8. Ensure the health and safety of children, staff and visitors, by complying with relevant legislation, policies and procedures.
9. Maintain a good working knowledge of National and local child protection procedures and processes and ‘working together’ guidance.
10. Support the team to ensure the home provides an OFSTED Outstanding standard of residential care.

Responsibilities of managing a team and work allocating

1. Ensure the welfare of the staff offering support at times of stress, praising work completed and monitoring performance including sickness absence.
2. Participate in staff training as required and contribute to the development and/or delivery of in house training.
3. Support adults to ensure an effective key worker system.
4. Support the Registered Manager to manage the children’s home staff team: recruit, induct, manage and supervise staff, organise staff rotas, and facilitate training to ensure high standards of childcare practices.

Responsibility for all aspects of the premises

1. Support the Registered Manager to ensure the home provides a positive physical environment, with regard to design, comfort and homeliness as well as hygiene and cleanliness.
2. Ensure that any repairs or damage to the property or belongings of the organisation are reported and that necessary action is taken to ensure the safety of the young people.

The Deputy Manager role is full time post and they are expected to ensure that Best Practice occurs within the home and as such will be expected to work on some shifts. This will involve evening, weekend and sleeping-in duties. The mixture of Shift work and Office Hours will be determined by the need of the home and will be decided by the Registered Manager.

Any other duties commensurate with the post.

Person Specification

Essential Experience:

1. Minimum of 2 years in a management position within residential care of children in the last 5 years.
2. Minimum of 1 year experience of line management/staff supervision of staff in a care role Management in a relevant residential care setting.
3. Worked within Ofsted inspection framework.

Desirable Experience

1. Worked within a multidisciplinary framework.
2. Therapeutic work with young people.

Essential Knowledge

1. Working knowledge of children and young people with emotional and behavioural difficulties, Problematic Sexual Behaviour, Child Sexual Exploitation and learning disabilities and behaviours that challenge.
2. Understanding of local authority care planning duties and how children’s homes are required to support these.
3. Demonstrable knowledge of current legislation and statutory guidance relating to children and young people in residential care. (i.e. the Children’s Homes Regulations 2015 and Quality Standards).
4. Awareness and understanding of Ofsted inspection framework.
5. Awareness of and understanding of the duties and responsibilities arising from Child Protection and Safeguarding legislation as this applies to the role within the organisation.
6. Knowledge and understanding of the rights and entitlements of children and young people in care.
7. Working knowledge of the roles and responsibilities of the range of professionals and agencies involved in supporting children and young people.
8. Understanding of and an ability to respond positively to the needs of young people from different racial, cultural, and/or religious backgrounds.

Qualifications:

1. QCF Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (to be obtained within 3 years of starting to manage the children’s home).
2. or
3. Registered Managers Award/NVQ 4 in Health and Social Care and Management.
4. or
5. Relevant management qualification (equivalent to the Level 5 Diploma).

Essential Competencies/Skills

General

1. Excellent communication skills: verbal, interpersonal and written on all levels and according to need.
2. Act with integrity at all times.
3. Value, respect and promote equality and diversity.
4. Physically and mentally fit to manage the children home.
5. Excellent administrative skills, including word processing and computer literacy, numeric and organisational skills.
6. An understanding of and an ability to adhere to professional boundaries.
7. Proactive in continuing own learning and development to maintain the skills needed for the management of the home.
8. Ability to create a team culture of reflective practice, collective responsibility, continuous improvement and trust.
9. Reflective with a willingness to examine own values, principles and learn from experiences.
10. Personally promotes equality and diversity and ensure the service is sensitive to children’s culture, age, religion, race, sexual orientation and disability.
11. Manage the impact of own emotions and behaviour with consideration of the impact on others.

Leadership/Management

1. Able to lead and manage the home in a way that delivers the ethos, outcomes and approach set out in the home’s Statement of Purpose (SoP).
2. Able to provide leadership and management which will have a positive impact on outcomes for children and young people.
3. Ability to manage, supervise, motivate and support care staff within the residential home.
4. Sound financial and budgeting skills to manage the home’s resources.
5. Listen, support others, gain trust and show understanding.

Children and Young People

1. Ability to assess and identify children’s needs and develop and deliver plans to meet these needs to achieve positive outcomes.
2. Direct care work skills with children and young people.

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Additional pay:

* Yearly bonus

Benefits:

* Additional leave
* Bereavement leave
* Company car
* Company pension
* Flexitime
* On-site parking
* Referral programme
* Sick pay

Schedule:

* 8 hour shift
* Monday to Friday
* Weekend availability

Education:

* Diploma of Higher Education (preferred)

Experience:

* Childcare: 5 years (required)
* Management position within residential care of children: 2 years (required)

Licence/Certification:

* Driving Licence (required)

Work authorisation:

* United Kingdom (required)

Willingness to travel:

* 100% (preferred)

Work Location: In person

Reference ID: Deputy Manager Job Description

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