About us: ESSEX PERSONNEL RECRUIMENT is a specialist staffing agency providing a range of services across a diverse range of industries from Healthcare to Hospitality to Logistics. With over 15 years of recruitment experience, EPR's team of consultants have established a broad range of clients coupled with a candidates database of qualified personnel to meet our clients recruitment needs. Job Description As a Support Worker, you have a vital role in providing high-quality, person-centred care to clients with learning disabilities, autism, mental health and other complex needs. Your work contributes to creating an environment where individuals feel empowered, respected, and valued. By offering your support, you enable them to live independently, pursue their goals, and lead fulfilling lives. Responsibilities As a Support Worker, you will: Actively listen to the person Adhere to Dandelion UK policies and guidelines, treating all clients with fairness and kindness. Develop and implement individualised support plans in collaboration with the people supported, their families, and other healthcare professionals. Act as a key worker. Assist people with personal care needs, ensuring dignity and respect are always upheld. Assist the people with making positive choices around nutrition and supporting them to cook meals. Support people to maintain their home Provide emotional and practical support to people in their daily activities, encouraging independence and personal growth. Encourage and plan social, educational, and recreational activities that promote engagement and community inclusion. Engage in regular supervision and group reflective practice. Monitor health and wellbeing. Administer medication safely and effectively. Accompany people to health appointments. Maintain clear and accurate records. Advocate for each persons rights and needs within the organisation and the broader community. Maintain confidentiality, committing not to divulge information to third parties unless consent to share information has been given in writing and agreed upon with the Service Manager. Attend regular training and professional development activities to stay informed on best practices guidelines, compliance and relevant regulations. Ensure a safe and supportive environment for the people supported, including responding to emergencies and incidents according to organisational protocols. Carry out daily Health and Safety checks Contact the On Call Manager (out of hours) when managerial advice is essential to deal with an immediate situation. Desirable Education Degree in psychology, health and social care or related subject Care Certificate Level 2 or Level 3 Diploma in Health and Care Additional Requirements: A clen driving license and access to a vehicle would be advantageous Background checks and clearances (e.g., DBS) will be conducted as part of the hiring process. Working hours: Our support is 24/7. The working pattern is on a rolling rota and includes a variety of shifts - early, lates, sleep-ins, weekends, bank holidays and flexible shift patterns. Benefits 28 days Holiday Extensive induction with autism and Positive Behaviour Support specialist training Fully paid care certificate Friendly and supportive work environment Employer pension scheme Excellent training and carer progression opportunities