Our client is looking for a Receptionist Assistant in a Coroners Office based in Chelmsford. You will be working within a team, operating as the initial point of contact for all visitors, internal and external customers and staff. Providing advice and guidance to staff and visitors and carrying out administrative processes.
Duties:
* Responsible for maintaining a high standard of customer care, dealing with routine
enquiries, managing court room bookings, post, answering the telephone and
greeting and booking in visitors, jury members, witnesses and legal teams.
* Ensure that own knowledge of organisational change is up to date and accurate,
sharing information with colleagues.
* Ensure own knowledge of systems and processes are continuously updated to
enable best use of technology.
* Provide advice and guidance to staff and visitors on security requirements,
expected behaviours relating to the court process and identity document
requirements.
Experience:
* Previous experience is a must.
* Evidence of the ability to develop skills and knowledge within role.
* Experience of delivering high quality customer care in a similar customer
orientated environment, and familiarity with general office practices and
procedures.
* Effective verbal and written communication skills with the ability to communicate
with a wide range of audience in varying mediums.
Pay and Working Hours:
The working hours are 08:30- 17:00, Monday to Friday and paying £12.00 p/hour.
If you are interested, please apply online or call Coyles, Chelmsford on 01245254710.
We look forward to hearing from you.