Job summary This is an exciting post that will enable you to come and see for yourself what a friendly and caring service we provide. We are looking for passionate Maternity Support Worker who respond well to change and want to help us improve the care women receive in our service. This role will be based within our vulnerable patient community midwifery team (Jade team), providing individualised care and support to women and their families on an enhanced care pathway. The Jade midwives deliver tailored services to meet the needs of the most vulnerable cohorts of women and pregnant people, to ensure access to care and improve outcomes for families. As a Jade team community MSW, you will be required to work across West Suffolk community, supporting the midwives to deliver their enhanced care package, providing clinical care in the home setting and empowering women to access universal services. This post holder will liaise closely with the multidisciplinary team and third sector agencies, to provide antenatal education, ensuring families are provided with necessary education and information to make informed choices in the management of their care and reduction in risk. The post holder will be an experienced MSW or have equivalent healthcare experience, with completion of the Care Certificate an essential requirement. Main duties of the job A Maternity Support Worker uses general skills to enhance the service offered to women and their families across a range of aspects of maternity service delivery under the close supervision of a registrant. Scope of role: Maternity Support Workers work alongside registered practitioners and other members of the maternity care team who provide direct delivery of care to women and their families accessing community-based services. They may undertake basic care tasks, as part of routine care for women and their babies, and for which they have been appropriately trained. Where they do so, they will follow planned care programmes whilst being closely supervised by a registered midwife. As part of their role an MSW will be required to complete a Care Certificate and other training relevant to the role (You will be paid as a band 2 until completed). The maternity service at West Suffolk NHS Foundation Trust is evolving. Currently responsible for the care of approximately 2400 births each year, the service offers choice of care pathway, lead professional and place of birth to women primarily living in the Bury St Edmunds, Newmarket, Thetford, Sudbury, Haverhill and surrounding areas. About us BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings. The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500 beds and is a partner teaching hospital of the University of Cambridge. Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital. We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team. With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be. We promote a diverse and inclusive community where everyones voice counts and you can BeKnown for whoever you are. Join us. What will you BeKnown for? Date posted 21 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 to £25,674 a year Per Annum, Pro Rata Contract Fixed term Duration 18 months Working pattern Full-time, Flexible working Reference number 179-6906566-W Job locations Community based Hardwick Lane Bury St Edmunds IP33 2QZ Job description Job responsibilities Please see job description for details STAFF CAR PARKING Staff Car Parking on the West Suffolk Hospital Site is eligible for individuals working outside of the core hours, 07:00 18:30. For individuals working within the core hours, the Trust offers parking off site at the Bury St Edmunds Rugby Club, which is serviced by a regular shuttle bus to and from the Hospital. Details of the bus timetable can be found in the on-line starter pack on the West Suffolk Hospital website. This parking restriction does not apply if an individual is required to work on a weekend or if they are required to complete on call duties within their role. The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible. Job description Job responsibilities Please see job description for details STAFF CAR PARKING Staff Car Parking on the West Suffolk Hospital Site is eligible for individuals working outside of the core hours, 07:00 18:30. For individuals working within the core hours, the Trust offers parking off site at the Bury St Edmunds Rugby Club, which is serviced by a regular shuttle bus to and from the Hospital. Details of the bus timetable can be found in the on-line starter pack on the West Suffolk Hospital website. This parking restriction does not apply if an individual is required to work on a weekend or if they are required to complete on call duties within their role. The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible. Person Specification Education and qualifications Essential Regulated Qualifications Framework Level 2 functional skills in literacy and mathematics. 5 GCSE Equivalent OR Previous clinical experience within health and social care settings relevant to role and evidences values associated with the NHS constitution and commitment to Level 3 role development including completion of Care Certificate (12 weeks from Commencement of post) Desirable Previous experience in a maternity setting Experience and knowledge Essential Working within a hospital or caring environment Working/Communicating with the general public Communication with a wide range of different people including service users, carer's and members of the multidisciplinary team Working in a team Desirable Experience of working with families, mothers, and babies Skills and abilities Essential Excellent written and verbal communication Demonstrates awareness of the 6C's, Trust values, and Patients First Service Standards. Able to understand the importance of how to apply person centred values in the care environment: Privacy, Dignity, Respect, Active Participation, Equality, Diversity and Confidentiality Demonstrates an awareness of the importance of keeping the clinical environment safe and clean. Ability to use computerised systems Desirable Knowledge of Data Protection Act Understanding of risk Management and health and safety issues, including safe manual handling Personal qualities Essential A genuine interest in kind and compassionate caring Flexible approach to working hours and duties Able to cope with exposure to unpleasant smells and bodily fluid Able to deal with challenging situations Able to relate to all people, valuing their individual traits that contribute to team working and the outcomes of care delivery. Person Specification Education and qualifications Essential Regulated Qualifications Framework Level 2 functional skills in literacy and mathematics. 5 GCSE Equivalent OR Previous clinical experience within health and social care settings relevant to role and evidences values associated with the NHS constitution and commitment to Level 3 role development including completion of Care Certificate (12 weeks from Commencement of post) Desirable Previous experience in a maternity setting Experience and knowledge Essential Working within a hospital or caring environment Working/Communicating with the general public Communication with a wide range of different people including service users, carer's and members of the multidisciplinary team Working in a team Desirable Experience of working with families, mothers, and babies Skills and abilities Essential Excellent written and verbal communication Demonstrates awareness of the 6C's, Trust values, and Patients First Service Standards. Able to understand the importance of how to apply person centred values in the care environment: Privacy, Dignity, Respect, Active Participation, Equality, Diversity and Confidentiality Demonstrates an awareness of the importance of keeping the clinical environment safe and clean. Ability to use computerised systems Desirable Knowledge of Data Protection Act Understanding of risk Management and health and safety issues, including safe manual handling Personal qualities Essential A genuine interest in kind and compassionate caring Flexible approach to working hours and duties Able to cope with exposure to unpleasant smells and bodily fluid Able to deal with challenging situations Able to relate to all people, valuing their individual traits that contribute to team working and the outcomes of care delivery. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name West Suffolk NHS Foundation Trust Address Community based Hardwick Lane Bury St Edmunds IP33 2QZ Employer's website https://www.wsh.nhs.uk (Opens in a new tab)