The Corporate Customer Officer will engage regularly with corporate customers, ensuring a clear understanding of service requirements, reporting on service delivery and identifying and realising business opportunities to grow services across the housing, community and health and social care sectors.
Hours: 37 per week
Location: Radius offices, Holywood
Reference: FHA04028
Salary: £38,626 (SP29) to £43,693 (SP34)
To access the full criteria and to apply online, please click the 'Apply' button.
Please note that shortlisting for this role will not be completed until the New Year.
The Association
Radius Housing provides quality and affordable social housing in over 80 towns and cities throughout Northern Ireland. We provide a range of services from sheltered housing for the over 55’s and general needs housing for families and single people, as well as specialist care and support facilities for the frail, elderly, people with dementia and learning disabilities and other complex needs.
Our aim is to be an employer of choice and to recruit employees who will embrace our vision and values and fulfil our performance standards within their role.
Criteria
To be shortlisted, candidates need to provide evidence of the following as a minimum:
1. A relevant level 6 qualification, e.g. degree level qualification or graduate diploma.
2. OR
3. A minimum of five years’ relevant sales experience working to achieve targets.
4. Experience of developing and delivering successful running sales and marketing campaigns across a variety of media and audiences.
5. Experience of developing and delivering successful training and awareness sessions to groups of professionals.
6. IT literate with experience in use of Microsoft Office packages, including Excel and Powerpoint.
7. Excellent telephone communication skills and written skills, including demonstrable experience of influencing skills in relation to a variety of customers and in a range of work environments.
8. Demonstrable ability to plan and prioritise workload to meet challenging deadlines.
9. A current full driving licence and access to a suitable form of transport.
(*where an applicant indicates that a disability prohibits them from driving, this criterion will be waived at the shortlisting stage. In such circumstances, consideration will be given in any subsequent offer of appointment to suitable alternative arrangements that the candidate may be able to put in place that would enable them to meet the travel requirements for the post).
In return, we offer a range of benefits to employees including great on-job training, a contributory pension scheme, a health cash plan which can provide help with dental, optician and medical costs (including cover for dependent children in full time education up to 18 years of age), free employee health checks and a Cycle to Work scheme. Flexibility regarding working hours is also offered in some areas of the business.
For further information on employee benefits go to the employee benefits section of our website.
Closing date for applications is 6 January 2025, unless otherwise stated.
Radius reserves the right to enhance criteria to facilitate shortlisting.
Association wide waiting lists may be compiled for future same or similar vacancies permanent / fixed term which may arise.
Radius is an Equal Opportunities Employer.
Skills
Sales, Communications, IT, Planning, Housing Association, NIJOBS
Benefits
Pension, Cycle to Work Scheme, Health Cash Plan
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