Closing Date 2025-02-28 Location: Chatham - Kent. Hybrid working 2/3 days per week with site visits and meetings. -Driving license required. Employment Type: Permanent Hours: 37 Salary Range: £43,500 - £61,400 Dependent on skills & experience We are recruiting an Instrumentation, Control and Automation (ICA) Field Performance Manager to be responsible and accountable for the safe, compliant operation and maintenance of all ICA assets and the health and safety of technicians within a specific geographical area for the wastewater function. Your responsibilities will also include efficiency, productivity, standards and quality to ensure compliance, serviceability and effectiveness within the wastewater function. You will lead, manage and develop a team of approximately 20 team members and the associated performance, resources and budgets with a key focus on succession planning. The role has a focus of 25% people management and 75% operational management. Your responsibilities are to include: Budget management for your area at an estimated £2m Acceptance and operation of capital delivery projects as they are completed. The performance of ICA assets at -1200 sites. Follow established procedures within your remit such as finance and information requests, as examples. Setting annual targets with Area Manager, allocated in terms of targets and business requirements and you have autonomy in determining how these are achieved. Problem Solving - The majority of issues are routine and solved using experience and judgement Autonomy in solving customer issues and issues relating to failed sites. For specific incidents such as pollution, use guidelines to escalate to management. Drive Change and Innovation to impact compliance, productivity. Communicate clearly to the team to enable the effective delivery of change Clear and continuous communication with stakeholders both internal and external Collaborate other District Managers on contract issues, information requests, and to work together on problem solving and improvements. Interact and communicate with external customers to notify and resolve issues. Manage commercial risk around the engagement of contractors Ensure Public health, company reputation, regulatory and legislative compliance are at the forefront of our actions. Keep an overview of ISO14001 requirements within the operational area to ensure compliance with Southern Water’s Environmental Management System. Collaborate with external regulatory bodies and represent the company to the media. Successfully manage events and incidents in your area in and out-of-hours as required. Skills required: Previous leadership/management experience in a similar sized team. Experience in either instrumentation, control or automation disciplines. Technical management. Experience in a process driven, regulated industry such as oil & gas, manufacturing, pharma or food production. A technical qualification in a related field. Budget/financial management Self-motivated and pro-active. Excellent communication skills at all levels including explaining technical subjects to a non-technical audience. Passionate about Team development. What Do We Offer? A company van (for business use only) which you can take home, and a fuel card. All necessary PPE, tools, uniform and training to excel in your career at Southern Water. 25 days annual leave Bank Holidays. BUPA cash plan cover (with options to upgrade for family coverage). Free annual flu jab and eye test vouchers. Pension contributions up to 11% (depending on your contribution). An employee assistance program. A network of sports and social clubs. Company and performance-related bonus. Life assurance equal to 4x salary. Salary sacrifice electric car scheme (after 6 months service). Health Cash Plan. Two paid volunteering days a year. Occupational health service. Discounts with over 800 popular retailers. Digital GP service. Study support may be available for job-related qualifications. Competitive maternity & paternity leave and flexible return to work options. Cycle to work scheme. This is a job where you can make a difference to our customers and environment, this is a very rewarding role, and we need your technical abilities Not one day is the same, but as a great team player you will be ready to take on the challenge with a proactive mindset and make the required improvements to keep the sites running without any interruptions Join our Wastewater Treatment Team and see how far your career could progress with a company committed to career progression, training and development opportunities, our customers, and the environment.