Reporting to: Retail Sales Manager
Location: Ashford, Kent
Hours: 8am to 5:30pm Monday - Friday.
Salary: £22,811.28 plus commission
The Role
This is an exciting opportunity for a person to perform an office-based (potentially hybrid) role with the ability to influence sales growth in the retail sector, along with some face-to-face sales from our on-site collection store.
Working as part of a close-knit, friendly team, the role requires a general 'all-rounder' with good attention to detail, flexibility and the ability to work both autonomously and as part of a team.
Excellent verbal and written communication skills together with persistence and resilience are key success drivers. An ability to think quickly and clearly will be required, and showing initiative and passion is key.
A good all-round education and strong computer skills are crucial to carrying out duties efficiently and effectively.
Duties & Responsibilities
Duties will include:
* Responding to all customer enquiries for prospective clients.
* Regularly receiving and making calls to increase sales enquiries and sales opportunities.
* Proactively building strong working relationships with end customers.
* Processing quotations to orders.
* Working with other internal departments to achieve customers' expectations.
* Carrying out a range of customer service and administration duties.
* Proactively contributing to the completion of the team's workload and sales targets.
* Performing other duties as reasonably requested by your manager, from time to time.
Skills Required
* Previous Customer Service experience
* MS Office applications (i.e., Outlook, Word & Excel)
* Ability to work as part of a team or independently on various projects.
* Willingness to learn and possess a positive attitude.
Additional Benefits
* Continuous ongoing development of skillset.
* Healthcare and pension contribution following qualifying period.
* Staff discount.
* Opportunity to work with some of the best timber and steel products within the industry.
* 22 days per year holiday plus 1 extra day per year of service up to 27 days (after qualifying period).
Additional Requirements
Due to the location of our office, which is not accessible via public transport, own transport and a license are essential.
Jacksons Fencing is an equal opportunity employer.
Job Types: Full-time, Permanent
Pay: From £22,900.00 per year
Additional pay:
* Commission pay
Benefits:
* Company pension
* Employee discount
* Free parking
* On-site parking
* Private medical insurance
Schedule:
* Monday to Friday
Work Location: In person
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