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Fraud Investigator - Household Claims
Locations: Leicester or Bexhill (hybrid) but with a degree of flexibility of how often you have to be in the office.
Job Details:
* Conducting new reviews of newly identified claims which are of concern, and where appropriate, supply guidance or feedback to the wider claims teams.
* Conducting investigations on claims where we hold a suspicion of fraud – conducting desktop investigations, conducting formal interviews, liaising with suppliers, use of intelligence solutions.
* Conducting intelligence and desktop investigations using various systems.
* Being a technical referral point for Home Claims Handlers to support in fraud identification.
* Supporting the design of relevant fraud processes.
* Support us in delivering a market leading fraud defence for Home Claims.
Skills we would love you to have:
* Strong technical claims understanding and familiar with the end to end claims journey.
* Strong technical fraud background or experience of household or property claims.
* Capable of making decisions, challenging the status quo and a strong communicator who can engage with a varied audience.
What we offer:
* Attractive salary based on experience (pay reviews also completed each year).
* Flexible and hybrid working approach.
* Annual 4Cs performance bonus based on Hastings’ performance and personal performance.
* Healthcare cash plan for everyday health care.
* Life assurance cover and income protection at no extra cost.
* Pension contribution match up to 10%.
* 25 days annual leave + bank holidays, with options to buy or sell leave.
Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.
At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, or throughout your journey with us at Hastings, we encourage you to be open with us.
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