To provide full administrative support to the Outpatient Service Department, by the timely and accurate preparation of Outpatient clinics and reception of patients. To ensure patient’s needs are central to the delivery of the service, and compliance with all appropriate policies and procedures.
We are looking for a well-organised individual to join our Outpatients Clinic Prep Team. The ideal candidate will have experience in working in a busy environment and work to tight deadlines. You will deliver a high level of customer care and communication skills and liaise with other teams within the trust. It is important to ensure patients' needs are central to the delivery of the service, therefore it is important that you have first-class customer service skills along with a professional telephone manner and organisational skills. You must be a motivated, enthusiastic individual who possesses excellent interpersonal and communication skills with an ability to work effectively within a team. You must also have knowledge of general office systems and protocols in a customer-related environment.
Choose Well – Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement and living our values ‘the WWL Way’.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind, we are seeking to recruit people who share our values and beliefs.
On-Call
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
For further details / informal visits contact:
Name: Jenny Guy
Job title: Office Manager
Email address: Jenny.Guy@wwl.nhs.uk
Telephone number: 01257 488244
Available to contact 8:30am - 4:30pm Monday - Friday.
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