We are seeking a dedicated and ambitious Store Manager to join our retail team in Cardiff. The ideal candidate will lead by example, ensuring smooth store operations and a high level of customer satisfaction. Client Details Our client is a large organisation in the retail industry, known for their commitment to quality, value and convenience. With stores across the UK, they continually strive to create a shopping experience that exceeds customer expectations. Description Lead and motivate the store team to meet sales targets and deliver excellent customer service Ensure store operations run smoothly, efficiently, and in compliance with all company standards and legal requirements Maintain store appearance and stock levels to provide a positive shopping experience for customers Handle administrative tasks such as scheduling, payroll and reporting Implement store promotions and monitor their success Address customer queries and complaints in a professional and timely manner Train and develop team members, providing regular feedback and recognising performance Stay informed about retail market trends and implement necessary changes Profile A successful Store Manager should have: Proven retail management experience in a large-format store Strong leadership and customer management abilities in a fast-paced business Ability to manage and enhance the store's performance in high-volume retail Commercial awareness coupled with a strategic mindset Outstanding organisational and decision-making skills Job Offer Competitive salary of between £50,000 - £65,000 per annum Flexible 40 or 45-hour contracts 5 weeks annual leave plus bank holidays Company sick pay scheme Company Pension Company maternity, paternity and adoption leave after 2 years 24/7 online wellness portal If you're excited about the prospect of leading a team in a fast-paced retail environment in Cardiff, we'd love to hear from you. Apply today for a rewarding career in retail management.