Lead SEND Tribunals & Complaints Officer Permanent Chatham £35,935- £41,614 per annum Spinwell is recruiting for a Lead SEND Tribunals & Complaints Officer for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE LEAD SEND TRIBUNALS & COMPLAINTS OFFICER Leading on Complaints and Tribunals constantly responding to changing priorities and our officers must be just as flexible. The appeals are wide-ranging so there’s a lot of variety to being a Lead SEND Complaints and Tribunals Officer. We are looking for an officer with experience of working within the SEND system with detailed knowledge of the SEND Code of Practice to facilitate ongoing work, both in reducing the number of appeals to SENDIST and to lead on the resolution of appeals, as they arise. This will include supporting legal team with representing the Local Authority at First Tier SENDIST Tribunal hearings. In addition, the post holder will take a lead on managing the SEND mediation processes, including meetings with families, schools and a mediator. The role also requires providing support and coaching to the SEND Assessment and Monitoring Team in the resolution of casework. SKILLS/EXPERIENCE OF THE LEAD SEND TRIBUNALS & COMPLAINTS OFFICER The role requires close attention to detail, analytical skills, excellent communication skills, teamwork and professionalism. We’re looking for people who have previously worked in a Local Authority with experience of the SEND processes in relation to EHNAs and EHCPs and are proud to support our families of children and young people with special educational needs. This is a fast-paced environment; you’ll need to be able to work under pressure and be extremely well organised, taking a pro-active approach to your workload. We are looking for an experienced SEND case officer to work in the Council where they will hold a caseload of children and provide an effective, evidence-based intervention with consideration of timeliness and impact. If you are a Lead SEND Tribunals & Complaints Officer, apply now or send your CV to Spinwell We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion. Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us About You Not Specified About Us