Job Summary
The LTHT Cancer Pathway is designed for adults, where there is GP suspicion of cancer. This role has been designed to assist in coordinating the care of patients from point of referral, through the diagnostic pathway to diagnosis. It will require the post holder to adapt to support the pathway as it continues to evolve over time.
The Pathway Manager will provide comprehensive support to the Surgical teams within AMS through the co-ordination of primary and tertiary referrals and supporting patients throughout their diagnostic pathway.
The post-holder acts as a single point of contact for patients and their families and as a liaison point between the GP, and medical and Surgical teams.
Main duties of the job
The post-holder will work both directly and indirectly with patients and their carers using a range of IT systems to assist in coordinating the care of patients through their hospital journey.
The post holder will assist in the preparation of telephone triage clinics, co-ordination of patient results and deal with actions following triage.
The post holder will coordinate appropriate services to maximise the delivery of streamlined diagnostic pathways, thereby improving quality of care and experience for patients and their carers.
The post-holder will support patients to access additional services during or immediately after their diagnosis (including support information and advisory services).
The post-holder will work across management teams and organisational boundaries, whilst linking closely with the Cancer Centre and contribute to plans and developments.
The post holder will be responsible for the review and updating of the tracking spreadsheet which informs the cancer pathway.
Job Description
Expected Shortlisting Date
07/04/2025
Planned Interview Date
21/04/2025
The Post-holder Will:
1. Develop and maintain a database to actively manage and record patient level detail.
2. Collect and record data on behalf of the consultants within the team, which can be manipulated to allow the extraction of data for audit and research purposes.
3. Using data gathered identify, develop and implement, through collaborative working with the clinicians improvements to the patient pathway and service overall.
4. Collect and record patient information from Trust data recording systems (e.g. pathology, radiology, outpatients, bookings, PPM database etc.) to ensure the patients' progress can be measured.
Tracking and Case Management
The Post-holder Will:
1. Work closely with consultants, specialist nurses, clerical and other staff to deliver a coordinated, consistent management of patient cancer pathways.
2. Monitor the patients' progress on the pathway and check daily to ensure that escalation points are adhered to.
3. Utilise reports in the PPM Database to monitor patients and identify delays for action.
4. Ensure patients are booked into next events in line with national standards & Trust policies, communicating with key personnel to action fast-tracking etc. where required.
5. Liaise with other departments and trusts to ensure that investigations, opinions and treatments are sought in a timely fashion.
6. Ensuring all new cancer patients are tracked and highlighted for discussion at MDT meetings, when results etc. are available.
7. Ensuring MDT members know which patients are listed for MDT meeting discussion so they can prepare slides, results and x-rays etc.
8. Ensuring that case notes, diagnostic test results, x-rays, audio/visual equipment etc., are available for each patient.
Escalation of Actions
The Post-holder Will:
1. Monitor patient pathways against the agreed timescales in accordance with the specified pathways.
2. Ensure that all relevant information is provided to the staff responsible for delivery of the cancer pathway.
3. Escalate those patients whose progress is likely to fall outside the agreed timescales.
Health and Safety/Risk Management
All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users. This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety policies, in particular by following agreed safe working procedures, and reporting incidents using the Trust Incident Reporting system.
Infection Control
The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment.
Equality and Diversity
The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families. No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc.
Training and Personal Development Continuous Professional Development
The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority. The jobholder will undertake all mandatory training required for the role.
Respect for Patient Confidentiality
The jobholder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.
Person Specification
Experience Essential
* Significant experience of working within a clinical health care setting, including working with patients and or the public.
* Experience of IT applications in a Windows based environment.
* Working on own initiative and delivering results to deadlines.
* Working alongside multi-disciplinary teams to deliver high quality patient care.
Other Criteria Essential
* The Pathway Navigator will demonstrate understanding of local and national standards/targets applicable to the area of service including knowledge of the NHS Cancer Plan and national cancer guidance.
* In addition, the post-holder will have knowledge of key Trust information systems and the ability to navigate these to track patients.
* Knowledge of the patients' pathway relevant to the CSU specialty and knowledge and understanding of applicable medical terminology is required.
* Knowledge of administrative processes and procedures in an acute hospital setting.
* Awareness of the Caldicott Guidance and Data Protection and Security Act relating to patient information is also required.
Qualifications Essential
* GCSE (or equivalent) as a minimum qualification.
* Knowledge of English Language and Medical terminology.
* NVQ level 4 in Health and Social Care, or equivalent experience.
Skills and Behaviours Essential
* The post-holder is expected to be a self-motivated, enthusiastic team member with a professional attitude and the ability to work flexibly in a demanding environment.
* Must be able to communicate sensitively and effectively with clinical and managerial teams in the Trust and referring units.
* The Cancer Pathway Navigator must work within local Trust and NHS processes and protocols, demonstrate integrity and respect patient confidentiality.
* The post holder will be expected to manage their own workload, with the ability to work independently and take the initiative where appropriate.
* Planning and organising his/her own time efficiently and effectively to meet all requirements in a timely and accurate manner.
* The role requires willingness to undergo training, professional and personal development in line with changes and advances.
* IT skills in Word, Access, Excel, and ability to navigate PPM Database.
* Ability to accurately transcribe and record complex medical information to the database for tracking and monitoring purposes.
* Ability to cope with the distressing and emotional nature of the work when dealing with sensitive situations involving patients and their families.
* Ability to work under pressure to meet the agreed timescales of the national cancer standards.
* Ability to communicate and negotiate key actions with all levels and disciplines of staff, within and external to LTHT.
* Excellent organisational skills, ability to prioritise workload, multi-task and meet deadlines.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Leeds Teaching Hospitals
Address
St. James's University Hospital
Beckett Street
Leeds
LS9 7TF
Employer's website
Leeds Teaching Hospitals NHS Trust #J-18808-Ljbffr