Direct message the job poster from CDS, a Hewlett Packard Enterprise company
HR Talent Acquisition Specialist EMEA at CDS, a Hewlett Packard Enterprise company
Who We Are
CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE), providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and infrastructure administration.
CDS is present in 11 European countries with more than 1,800 employees, and embraces all of Hewlett Packard Enterprise’s values and commitments to employees and customers alike.
Role Overview
We are looking for an experienced HPC Data Center Engineer with focus on break-fix activity, to join us to provide troubleshooting and remediation of onsite hardware for an HPC (High Performance Computing) system for a prestigious UK customer located in the Bristol area.
As a senior engineer, you will be working as part of a dedicated team to deliver reactive support, ensuring compliance with the SLAs (Service Level Agreement) associated with the contract.
All necessary product training will be provided along with mentoring from colleagues within the site team to enable the successful candidate to provide the level of support required.
The tasks will include (but not limited to):
* Carry out the troubleshooting and replacement of failed hardware components.
* Produce accurate documented remediation action plans and technical records.
* Work as part of a dedicated team to deliver support on advanced HPC hardware and software technologies.
* Maintain meticulous records of planned maintenance actions and outcomes within case management systems.
* Ensure compliance with customer rules for change management controls.
* Provide a professional and positive approach to the customer in the execution of all duties.
* Follow technical escalation procedures to ensure critical issues receive maximum focus.
* Administering spare part loan and return processes.
Required skills and attributes
* Must have good knowledge of HPE Proliant.
* Server repair and upgrade.
* Have good knowledge of working in Data Centers.
* A working knowledge of Linux.
* Good server repair background.
* Knowledge of liquid cooled servers and racks.
* SC Cleared.
#SuccessThroughPeople #WeDeliverTheDifference
At CDS, we are an equal opportunity employer. We attract and retain the best-qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age, or disability.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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