The Facilities Patient Environment team have an exciting opportunity for the role as an Assistant Facilities Manager on the St James site. The successful candidate will be required to work 37.5 hours per week, which will include some weekend/evening working with flexibility when required, dependent upon the needs of the service.
The post's primary function is to assist the Facilities Manager on one of our focal blocks at St James. The role would predominantly have the responsibility for the day-to-day management of key services such as Cleaning and Patient Meal Service delivery, whilst supporting cleaning response and circulation cleanliness.
Expected Shortlisting Date: 02/01/2025
Planned Interview Date: 10/01/2025
Main Duties of the Job
The successful candidate would be expected to liaise with a range of multi-disciplinary teams, within both the clinical and facilities teams, across the Trust to ensure that facilities services are achieved within specified timescales and to the highest standards. The fostering of close working relationships will be essential with colleagues in our Clinical CSUs and Estates to ensure that the best possible standards are maintained and continually improved upon, ensuring that all customers to the Trust have an excellent experience whilst at the hospital.
Duties include:
1. Day-to-day management of a 24/7 service
2. Supporting the St James facilities management team
3. Ensuring high standards of cleanliness in all areas relevant to service profile
4. Ensuring the effective and safe delivery of our patient meal service
5. The leadership of the operational Supervisory team
6. High visibility amongst the block profile by being proactive in identifying and resolving issues
About Us
Leeds Teaching Hospitals NHS Trust is one of the largest and busiest acute hospital trusts in the UK, with the vision to be recognised as 'The Best Place to Work'. Estates & Facilities are a Clinical Service Unit within Leeds Teaching Hospitals and are responsible for providing a range of Cleaning, Catering, and Patient movement services.
The Facilities team are dedicated and provide services 24/7 for Patients, showcasing the Trust's Leeds Way Values along the way. This fantastic opportunity is ideal for a highly ambitious, skilled, and focused individual, who is committed to both personal and team development to join an employer with outstanding benefits, which include:
* Generous annual leave entitlement with 27 days plus Bank holidays for new starters, further increasing after 5 years service
* Training and Development
* Salary Sacrifice
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Job Responsibilities
Job Purpose:
1. To assist the Facilities Manager Patient Environment in being the first point of contact for all facilities within the allocated area ensuring that all services meet the expectations of the patient, client, and agreed service levels.
2. To assist the Facilities Manager Patient Environment in achieving their allocated area action plan and targets by leading and managing the Facilities supervisors and operational team on a day-to-day basis.
3. To assist the Facilities Manager Patient Environment in ensuring that the agreed departmental, divisional, and trust policies and procedures are met.
4. To complete any administrative tasks that are necessary for the smooth running of their block.
Knowledge, Skills, and Experience Required
1. Have operational experience and knowledge in the complete range of Hotel Services function.
2. To have current experience in managing operational supervisors and staff.
3. Have the ability, with guidance, to implement systems into the workplace that ensure consistent service provision.
4. To have demonstrated the ability to achieve operational goals and be able to direct supervisors and staff on a day-to-day basis.
5. To be able to perform all administrative tasks and be able to use any IT system as appropriate to the role.
Core Values
The post holder will have the desire to achieve the very best Patient Environment standard and the belief that Leeds Teaching Hospitals NHS Trust will be one of the leading Patient Environment services nationally. The post holder will be motivated and take direction with the ability to work within a team and to achieve the goals set for him/her.
Person Specification
Experience
* To have been a supervisor in a large site domestic, patient food service.
* To have a recent and relevant proven track record in achieving appropriate cleaning, patient food service targets.
* To have a proven track record as an Assistant Manager in a Hotel Services Department in a large scale.
Qualifications
* To be educated to a relevant certificate level of education or be able to achieve a certificate level qualification.
* Intermediate Food Hygiene certificate or once in post ability to achieve within six months.
Skills & Behaviours
* To be able to co-ordinate a Patient Environment on a day-to-day basis.
* To be able to use most Microsoft packages.
* To be able to communicate and relate well to Patient Environment staff.
Additional Requirements
* To be able to demonstrate the latest cleaning and patient food techniques.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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