Knaresborough Banking Hub is currently looking for enthusiastic individuals to work 6 hours per week (Thursday & Friday afternoons) plus overtime to cover sickness and leave. Candidates should possess strong communication skills and a passion for delivering exceptional customer service.
If you enjoy working in a busy environment where no two days are the same, and the customer is at the heart of everything you do, then this is a fantastic opportunity for you!
Preferences will be given to applicants with previous Banking or Post Office experience.
Along with previous customer service experience, you will have strong communication skills and a high level of numeracy. Exceptional accuracy and attention to detail will ensure you can be a successful Counter Clerk.
What you'll need
1. To be honest and genuine, caring about helping people with their Banking needs.
2. The ability to quickly build relationships to give customers a fantastic experience.
3. Acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
4. A genuine teammate - collaborating closely with branch colleagues to ensure your customers' needs are met.
Successful candidates for this role will need to provide five years continuous referencing and consent to undertake a criminal record check.
What is a Banking Hub?
Banking Hubs are dedicated places where communities can access everyday personal and business banking services, such as withdrawing and depositing cash easily, or paying in cheques, over the counter.
They’re also somewhere to speak in person with a local community representative from your own bank. They’ll be on site for a specific day each week to help with more complicated transactions, such as mortgages, loans and pensions. Your local community banker can offer debt advice and help with fraud prevention on their dedicated day of the week.
Owned by Cash Access UK, funded by the banks, and run by the Post Office, they're a way of bringing back banking to the people and areas that need it.
Job Type: Part-time
Pay: £12.00-£13.25 per hour
Expected hours: 6 per week
Schedule:
* Day shift
Education:
* GCSE or equivalent (preferred)
Experience:
* Customer service: 1 year (preferred)
* Administrative experience: 1 year (preferred)
Language:
* English (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
Reference ID: Knaresborough Banking Hub
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