To ensure that all patients and other members of the public and staff are treated in a polite and considerate manner and receive prompt attention when required. To ensure that any telephone messages or enquiries are conveyed and dealt with in a timely and clear manner. To fulfil administration duties as required To support the Childrens ward and outreach clinics as required To ensure that all assigned duties both clinical and non clinical are carried out efficiently and effectively To use the various hospital IT systems in order to assist the nursing and medical staff To act as a chaperone, and assist the medical staff with any investigations or procedures To be cost effective in the use of equipment and resources, to ensure equipment is in good working order, stored correctly and ready for immediate use Maintain accurate, up to date records of all contact with patients and their carers To Act in a professional manner at all times, complying with trust policies in relation to Infection Control, Confidentiality, Incident Reporting, Health & Safety and Uniform Policy Respectful of patients Privacy and Dignity at all times Please refer to the Job Description and Person Specification for more details.