Job Description Business Administration Apprentice Great Yarmouth, NR30 3PS £16,133 Per Annum Swarm Group is working with This is Effective in their search for a Level 3 Business Administration Apprentice. This apprenticeship offers an opportunity to gain a diverse range of valuable skills that will help build a successful career. About This is Effective This is Effective began in 2016, they are a well-established family-run business specialising in the design, manufacture and installation of interior and exterior signage, vehicle graphics and commercial and industrial engraving. They also provide branded promotional merchandise and printed and embroidered clothing. Responsibilities Manage telephone communications by completing incoming and outgoing calls to clients and suppliers Address customer inquiries via email and telephone promptly Perform reception duties, including welcoming and assisting customers Maintain and update systems and databases to ensure accuracy and currency of information Conduct stock control for clothing items and merchandise Update spreadsheets with customer information and order details Assist the wider team with various administrative tasks as required Benefits After successful completion of the apprenticeship, there may be an opportunity for a full-time position for the right candidate This is Effective can provide career progression and further industry training 20 days holiday plus bank holidays Opportunities to attend networking and other events C ollaborative and supportive work environment Working Week This position is office-based, with core working hours from 8:30 AM to 5:00 PM, Monday to Thursday, 36 .5 hours per week. Friday working hours are from 8:30 AM to 4:00 PM. Requirements and Desired Qualities Excellent communication skills Exhibits the ability to collaborate effectively within a team Possesses a self-motivated and positive demeanour Proactively engages and assists the broader team Grade C/4 or equivalent in English and Maths is desired but not essential Full UK driver ’ s license or reliable transport Training Information Training will be with us – Swarm Training, a national provider of apprenticeships throughout the UK. The successful candidate will work towards the Level 3 Business Administrator qualification, this apprenticeship will take 18 months to complete with assessments. The apprentice must complete a minimum of 6 hours of work each week during working hours while progressing towards their qualification. A tutor will conduct training sessions once a month, during which the apprentice will receive tasks to be completed within their working hours. By applying for this position, you agree for your data to be stored by Swarm Recruitment until notice is given by you for it to be removed. Your data will only be used for the purposes intended. Our Data Protection Policy will be forwarded to you if requested.