Ocean Export Coordinator Job Description
Manage deep-sea shipments, ensure smooth operations, and timely delivery of goods to international destinations.
Key Responsibilities:
1. Coordinate all aspects of ocean export shipments, from booking to delivery.
2. Prepare and process shipping documentation, including bills of lading, commercial invoices, and customs declarations.
3. Liaise with shipping lines, customs brokers, and other relevant parties to ensure efficient and compliant shipments.
Customer Service:
1. Provide exceptional customer service to both internal and external clients.
2. Address customer inquiries and resolve issues promptly and professionally.
3. Build and maintain strong relationships with clients.
Rate Negotiation:
1. Negotiate competitive freight rates with shipping lines to optimize costs.
2. Monitor market trends and identify opportunities for cost savings.
Logistics Management:
1. Manage the entire logistics process, including cargo consolidation, warehousing, and transportation.
2. Track shipments and provide regular updates to clients.
Compliance:
1. Ensure compliance with all import/export regulations and industry standards.
2. Stay updated on industry changes and best practices.
Requirements:
1. Proven experience in ocean export coordination, preferably with a focus on deep-sea shipments.
2. Strong knowledge of import/export regulations and documentation.
3. Excellent communication and interpersonal skills.
4. Proficiency in relevant software applications (e.g., SAP, customs clearance software).
5. Ability to work independently and as part of a team.
Benefits:
1. Competitive salary and benefits package.
2. Opportunities for professional development and growth.
3. Dynamic and supportive work environment.