Job summary Applications are invited from candidates who are suitably qualified and experienced in clerical work to join our busy administration team at Hexham General Hospital. Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received PREVIOUS APPLICANTS NEED NOT APPLY Main duties of the job The successful candidate will support the secretarial team with day to day tasks and transcription of documents created using our digital dictation system, filing, retrieval scanning and storage of electronic patient records, handling post and dealing with telephone enquiries You will be required to have or gain good knowledge of our patient administration system and should be proficient in all IT packages and their applications. The post holder must be able to use their own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills. About us We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way Please read 'applicant guidance notes' before submitting your application. Date posted 29 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum Contract Permanent Working pattern Full-time, Flexible working Reference number 319-6956080AZ Job locations Hexham General Hospital Corbridge Road Hexham NE46 1QJ Job description Job responsibilities To assist in the general efficient running of sub-speciality offices including typing/G2transcription, filing, retrieval and storage of patient records, handling post and dealingwith telephone enquiries. To cover for other Band 2 Clerical jobs as required. To act up to Band 3 for short-term absences e.g. annual/sick leave. Job description Job responsibilities To assist in the general efficient running of sub-speciality offices including typing/G2transcription, filing, retrieval and storage of patient records, handling post and dealingwith telephone enquiries. To cover for other Band 2 Clerical jobs as required. To act up to Band 3 for short-term absences e.g. annual/sick leave. Person Specification Qualifications Essential Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills NVQ Level 2 in customer care/admin or equivalent experience Desirable RSA 3/OCR (or equivalent experience) Knowledge of Medical Terminology & procedures ECDL (or equivalent) Experience and knowledge Essential IT skills in the use of Microsoft products (Word, Excel etc.) Knowledge of office equipment and systems Desirable Medical Secretary Training Audio typing skills Person Specification Qualifications Essential Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills NVQ Level 2 in customer care/admin or equivalent experience Desirable RSA 3/OCR (or equivalent experience) Knowledge of Medical Terminology & procedures ECDL (or equivalent) Experience and knowledge Essential IT skills in the use of Microsoft products (Word, Excel etc.) Knowledge of office equipment and systems Desirable Medical Secretary Training Audio typing skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Northumbria Healthcare NHS Foundation Trust Address Hexham General Hospital Corbridge Road Hexham NE46 1QJ Employer's website https://www.northumbria.nhs.uk/ (Opens in a new tab)