Role: IT Team Lead / 3rd Line Engineer
Location: Preston, Chorley
Salary: up to £60,000 DOE, plus brilliant benefits!
Our client, a rapidly expanding technology solutions company that specializes in Security Systems, IT Infrastructure and Support, Telecoms & Connectivity, is looking for a 3rd Line Team Lead to join their team in Preston.
Position Overview:
You will be responsible for supporting the 1st and 2nd line engineers, as well as being the escalation point for complex technical queries. This role requires a driving licence as you will be expected to travel to customer sites (max a few times per month) to carry out site surveys and liaise with internal teams about projects and solutions/implementations that need to be carried out.
Key Responsibilities:
1. Support and liaise with customers and internal teams to present viable options on projects and solutions.
2. Installation of new solutions (projects) and resolving current technical issues at client sites (max a few times each month).
3. Supporting 1st and 2nd line engineers and developing their knowledge.
4. Work alongside the Service Delivery Manager with the coordination of projects and tasks.
Technical Skillset:
1. Minimum 3 years experience within IT role.
2. Windows OS up to 11 & Windows Server 2012/16/19.
3. Office 365 and applications (Intune, SharePoint, PowerShell, OneDrive).
4. Microsoft Azure / Entra ID.
5. Firewall configurations, installs.
6. Routing and switch installs.
7. DNS, DHCP, TCP/IP, VPN Connections.
8. Active Directory / Group Policies.
MSP Experience or experience working in multiple environments. Microsoft Certifications. IT Security - Malware/spam, backup solutions. Leadership skills.
Benefits:
1. 25 days holiday, plus UK bank holidays.
2. Birthday off!
3. Fully expensed company vehicle or mileage paid.
4. Group Income Protection.
5. EAP - 24hr support.
6. Life Assurance.
If this role sounds interesting to you and you would like to know more, please apply, and we can have a chat regarding suitability!
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
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