Job Description Grosvenor Casino, Stockton As a Customer Host you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations. You will; Welcome customers warmly in to the business Live our values of Service, Teamwork, Ambition, Responsibility and Solutions Work with your colleagues to provide efficient and dynamic service Deliver an excellent quality experience across, leisure, food and beverage Provide an outstanding level of service through selling Ensure you proactively comply with all regulation, particularly for alcohol licensing conditions, food safety and safer gambling Immaculate operational standards in all areas of food beverage and reception