To lead and manage a number of Transport and Warehousing services, ensuring all activities meet company objectives, key performance indicators and statutory requirements.
Key Responsibilities:
• Ensure all activities within their remit are conducted in accordance with company and legal requirements and corrective and preventative actions are taken to ensure overall standards are met and a culture of continuous improvement is embedded
• Contribute to the development of budgets within their designated area and ensure all necessary controls and records are in place for appropriate expenditure and informed investment decisions
• Lead and coach management colleagues to ensure all staff development requirements are met and there is sufficient cover between teams and personal development plans in place
• Handle complex customer-related complaints, ensuring an appropriate and timely follow-up and any learning outcomes are shared with relevant colleagues