Operations Chef - NE Midlands - Nottingham, Nottingham
Client:
Location:
Nottingham, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Reference:
c0e53c5c9cf8
Job Views:
5
Posted:
16.02.2025
Expiry Date:
02.04.2025
Job Description:
Operations Chef - NE Midlands - Nottingham
Our Lounge Operations Chefs play a pivotal role in the success of our business. Working alongside an Operations Manager you will manage an area of c.8-10 sites maximum, remaining close to our teams and our customers every day. Your team will be your absolute number 1 priority, spotting amazing talent; having aces in the right places, celebrating success; creating a real buzz and a sense of belonging for our team, plus developing great managers and leaders through training, coaching and mentoring. We're about unrelenting standards, and our ultimate goal is that every customer leaves happy.
What you will be responsible for:
* Relentlessly on the hunt to find and hire great kitchen talent to join Lounge at all levels, focusing on building a high-performing and loyal team of Heads Chefs and Sous Chefs.
* Getting the best out of your team by understanding what makes them tick as individuals, ensuring clear priorities are in place for each site and fostering a strong culture of honest two-way feedback.
* Frequently visiting your sites to engage in service, training, and coaching your kitchen teams.
* Developing the capability and confidence of your Head Chef team through clear development plans and opportunities for skill improvement.
* Knowing the details of our menu specs and kitchen processes inside-out to spot issues or opportunities during visits.
* Ensuring that all kitchens are delivering the unique Lounge Commitments, including fair rotas and regular 121 conversations.
* Leading the training and engagement of kitchen teams to deliver seamless menu changes and improved food quality.
* Helping to plan and execute the delivery of 14 Great Kitchen Shifts across your sites.
* Connecting your lounge and team with the local community through initiatives like food banks and loungeaid.
* Developing, planning, and executing all operational aspects for your Lounges.
* Conducting high-impact visits and being visibly hands-on with kitchen teams.
* Working in partnership daily with your Operations Manager on all aspects of kitchen performance.
* Delivering daily and weekly Ops Chef expectations.
* Owning the kitchen H&S standards and practices of your sites.
* Delivering on key performance indicators.
Who Do We Look For?
* You Believe: In yourself and your leadership, in your team, and in delivering a great experience.
* You're honest: You have the strength of character to own up to what's not going right.
* Care for your team: You genuinely care and are interested about the people that work for you.
* Command the detail: You're all over the stocks, rotas, labour, H&S, and delivering uncompromising standards.
* Never settle: You obsess about learning from yesterday and getting better every day.
* Do it your way: You lead your team through your own unique style and personality.
Where are you now?
* You are probably a HC, Kitchen Manager, Operations Chef or Area/Regional Chef in bars or restaurants or cafes/Coffee shops already with fresh food experience.
* You will have had multi-site hospitality experience.
* You balance your time between managing and getting stuck in.
* You will have been in senior leadership positions in a large turnover single site or multi-site capacity.
* You will be familiar with managing through clear KPIs.
* Your ambition will keep you driven and focused.
* You may have come from either a front of house or back of house role.
* You will know what it's like to manage across competing priorities.
The Good Stuff
* Competitive salary + annual achievable bonus paid 2x a year.
* Opportunity to participate in the Loungers Management Share Plan programme.
* Company car allowance.
* Full expenses and mileage provided.
* Great opportunity for personal development and career progression.
* Annual Ops trip to somewhere sunny.
* 50% discount on food from day 1.
* The best staff party - Loungefest.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
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