CUBE N SPACE is an established logistics and transport provider based in Liverpool, specialising in export packing services and global freight forwarding. With their own transport fleet, they offer end-to-end solutions for all packing and forwarding needs.
Role Description:
We are seeking a skilled and motivated Freight Forwarder to join our team. This full-time, on-site position plays a vital role in ensuring seamless international shipping operations.
Key Responsibilities:
1. Documentation and Compliance: Prepare and verify all necessary shipping documentation, including invoices, bills of lading, and packing lists. Ensure full compliance with local and international trade regulations, customs clearance requirements, and tariffs.
2. Customer Service: Provide exceptional client communication by offering timely updates on shipment status, addressing customer queries, and resolving any arising issues. Foster strong, long-lasting relationships with clients, suppliers, and carriers.
3. Carrier and Supplier Liaison: Negotiate with freight carriers and transport providers to secure optimal rates and service terms. Monitor and evaluate carrier performance to ensure reliable and cost-effective transportation solutions.
4. Problem Solving: Address and resolve shipment delays, damages, or discrepancies by collaborating with customers, suppliers, or insurance providers. Investigate and resolve any issues promptly to minimise disruptions to clients.
5. Tracking and Reporting: Oversee the tracking of shipments in transit and provide regular updates to clients or relevant stakeholders. Prepare detailed performance reports, highlighting areas for continuous improvement.
6. Financial Management: Prepare accurate cost estimates, quotations, and invoices for clients. Manage the financial aspects of shipments, striving to optimise profitability while maintaining operational efficiency.
Qualifications:
1. Strong customer service skills with the ability to build and maintain client relationships.
2. Knowledge of international shipping regulations and customs procedures.
3. Experience in logistics and supply chain management is advantageous.
4. Excellent communication and interpersonal abilities.
5. Ability to multitask and work effectively under tight deadlines.
6. Exceptional attention to detail, particularly in documentation and compliance matters.
7. Ability to work independently and collaboratively as part of a team.
If you are looking to further your career in logistics and freight forwarding within a dynamic and growing company, we would love to hear from you.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Transportation, Logistics, Supply Chain and Storage
#J-18808-Ljbffr