Team Manager – Warehouse / Fulfilment
Aylesbury
Monday – Friday – 37.5 hours – days-based
Up to £32,000 + benefits including access to CMI management qualifications
Are you ready to lead and inspire in a fast-paced, customer-focused environment? As a hands-on Team Manager with this award-winning, dynamic and fast-growing business, you’ll oversee daily operations within your area, managing a small team and driving positive change to deliver service excellence for all customers.
What You’ll Do:
* Optimise Operations: Using the Warehouse Management System (WMS) as a super user, ensure peak efficiency to deliver customer satisfaction at all times.
* Lead the Team: Train, manage, and motivate your warehouse team to solve daily operational challenges while achieving both short- and long-term performance targets.
* Operational Planning: Review and prepare workflows, staffing and space requirements, equipment layout to ensure productivity, quality and customer service standards are met.
* Oversee Daily Tasks: Supervise accurate order fulfilment and end-of-day reporting. Ensure consumables are restocked, housekeeping standards are upheld, and storage space is maximized.
* Performance Management: Conduct reviews, manage attendance, and oversee staff development, investigations, and disciplinaries.
* Collaborate: Work closely with other managers, the stock control team and account managers, to meet daily operational goals and swiftly resolve issues.
* Health & Safety: Ensure the team operates in a safe and compliant environment by enforcing standards and completing daily MHE checks.
* Innovate and Improve: Drive process improvements, train staff on new processes, and lead change initiatives to enhance efficiency.
What We’re Looking For:
* Proven people management skills and abilities in a similar environment – you’ll enjoy managing, coaching and mentoring others to deliver excellence.
* A natural leader with the ability to delegate to team members and deliver frequent direct feedback.
* Knowledge of warehouse procedures and policies.
* Able to work well under pressure and manage effectively to tight deadlines.
* Knowledge of Health & Safety procedures and legislation for warehouse operations.
* Strong tech skills – ideally previous WMS experience at super user level.
* Great problem-solving abilities and confidence in decision-making.
* A continuous improvement mindset.
Why Apply?
* Opportunity to drive change and make a difference.
* Be part of a thriving, growth-focused business with an excellent, people-led culture.
* Access to CMI Management Qualifications following successful completion of probation period.
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