Do you have a passion for Technology? Do you have the drive to succeed? Are you looking to work in a fast-paced environment? Do you want to be part of a growing award-winning technology company?
We are seeking a Partner Manager to join our Schools team.
As a Partner Manager, you will be responsible for managing and expanding relationships with our key channel partners, including resellers, system integrators, MSPs, and other technology partners. You will play a critical role in building and executing sales strategies that align with business objectives, driving revenue growth, and increasing market share.
Key Responsibilities:
• Identify potential customers and make contact.
• Promote Converge’s products and services to secure appointments.
• Arrange and diarise quality appointments for Partnership Managers.
• Obtain and record comprehensive information on customers and their requirements.
• Qualify customer requirements ahead of arranged meetings.
• Share ideas and experiences with the team, contributing to team improvements.
• Handle complaints swiftly, ensuring correct recording and escalation.
• Comply with the company’s internal management systems and safety procedures.
• Support the company’s sustainability strategy.
• Undertake any other ad hoc duties or projects as requested by the reporting manager.
Key Accountabilities:
• Maximise the Partnership Managers’ time by ensuring diaries are fully booked with quality meetings.
• Maintain quality of data on CRM systems, including producing management reports when required.
• Contribute to the development of strategies for public, private, and education sectors to achieve business plans.
Measures of Performance:
• Number of quality meetings set.
• Number of phone calls made.
• Quality of meetings set.
• Meeting to collection conversion rate.
Person Specification:
Essential Qualifications:
• GCSE English
• GCSE Mathematics
Desired Qualifications:
• NVQ in Business and Communication
• NVQ in Customer Service
• NVQ in Tele sales
Essential Experience/Skills:
• Proven experience in a Partner Manager, Channel Sales, or similar role, preferably within the technology sector.
• Experience managing partner relationships and driving sales through third-party channels.
• Excellent communication, negotiation, and presentation skills.
• Self-motivated and results-driven, with the ability to work independently and as part of a team.
• Knowledge of CRM systems and other sales enablement tools.
Desired Experience/Skills:
• Strong understanding of the UK technology market, including key trends, competitors, and partner ecosystems.
• Ability to build and execute strategic plans, with a focus on results and outcomes.
• Knowledge of services and reports.
Job details:
This is a full time position - 37 hours per week. Hybrid
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