Parts Advisor - Tipton
Working within Renault Trucks, Power Way Tipton, you will be part of a team developing and sustaining superior performance in parts with face to face customer liaison.
Hours: 45 hours a week, Monday to Friday 07.00 - 16.30 plus Saturdays on a 1 in 3 rota paid at time and a half.
Salary: £30,000 and a full UK driving licence is required.
Core Responsibilities:
* Front of House counter sales and dealing with customer parts queries.
* Ensure customer orders are taken and supplied to the correct specification.
* Ensure that procedures are correctly carried out for the ordering of goods and their receipt.
* Maintain an efficient filing and retrieval system.
* Ensure that the parts area is kept clean and tidy, and that equipment is in good condition reflecting the image of an efficient and modern Retail Dealer point.
* Ensure the Dealer point works to the criteria laid down in the Company Health and Safety policy.
* Wear personal protective equipment (PPE) when must be worn.
General Duties:
* Work with the team to ensure a strong top team ethos.
* Support the development of character, skills, attitude and superior individual and team performance.
* Ensure that you conduct yourself in a business-like and professional manner.
* Assist with maintaining a clean and professional Service and Parts area.
* Attend any training or development activity that is made available.
Required Competencies:
* To be able to effectively communicate at all levels both written and verbally.
* To be able to develop or work in developing new or enhancing existing processes.
* To be able to adapt and take on new skills and approaches.
* To be able to competently use GDS and associated software & systems.
* To be able to competently use desktop PC and associated software & systems.
Benefits:
* 25 days holiday rising with service.
* Pension scheme with employer matched contribution of up to 5%.
* Healthcare cash back scheme.
* Discounts across retailers, cinemas and theme parks.
* Discount on Arval Contract Hire cars.
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