Posted:
1 day ago
Category:
Call Centre & Customer Care Jobs
Deadline:
April 9, 2026
Express Recruitment are currently recruiting for an established, renowned Nottingham-based brand who are seeking a Customer Service Advisor to join their expanding team.
Our client is offering a fantastic starting basic salary of c£25,000 D.O.E. They offer a great career progression opportunity with this role and training will also be provided within a supportive culture.
You will have a full hybrid working policy within your contract for flexibility in the workplace.
The role offers a stepping stone into the fashion industry and includes some fantastic benefits:
* Casual dress code
* Enhanced discounts off products seasonally
* Hybrid working including 4 weeks per year work abroad
* Career progression and city centre location
Key Responsibilities:
* Resolve customer enquiries via telephone and email
* Work closely with colleagues to resolve every query quickly and efficiently
* Support with general administration tasks as required
* Contribute to the overall effectiveness of the ordering CRM system
* Managing stock and ordering online systems
Skills & Experience:
* Customer service background phones & admin
* Professional telephone manner and communication skills essential
* Experience in a specific telephone-based customer service role highly advantageous
* Strong IT skills, confident with MS office functions
* Ability to work under pressure, must remain calm during busy periods
* Ordering and processing order experience essential
About Express Recruitment
Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.
We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations.
Vacancy Summary:
Hours: Monday – Friday
Location: Nottingham
Job Type: Permanent
This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.
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