Job summary
The South West Cleft Service, based at University Hospitals Bristol and Weston, is looking for a detail-oriented Data Manager to support our multi-disciplinary team.
As a service, we are required to submit clinic and outcome data to the national Cleft database (CRANE), as well as the Specialised Services Quality Dashboard on a regular basis. This postholder will be responsible for the accurate collection, input, and analysis of this data in addition to other role requirements.
This role is ideal for someone who is methodical, enjoys working with data, and has experience maintaining databases. Experience working with Excel is also essential.
We are a fun and friendly multi-disciplinary team, passionate about providing quality care to people affected by Cleft Lip and/or Palate in the South West. If you're a collaborative team player with a passion for data, we'd love to hear from you.
Main duties of the job
The role is responsible for data management best practice, data quality standards, data security and protection, data hygiene, data import and export, and data analysis.
Main duties include:
1. Managing the CRANE database within the SW Cleft Service
2. Promoting the use of the CRANE database and providing training and support for members of the team.
3. To promote best practice and ensure accurate data collection and input.
4. To ensure that digital systems and processes within the department are consistently reviewed and improved.
5. To produce ad hoc reports for members of the SW Cleft Service, as agreed by the Performance and Operations Manager.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person Specification
Knowledge and Experience
Essential
6. Experience of working with MS Office programmes (particularly Excel, Word and Access) at an expert level using SQL queries, VLOOKUPs and pivot tables.
7. Experience of working with IT and information systems.
8. Experience of analysing and interpreting complex information and communicating it to staff at all levels.
9. High accuracy in all aspects of work and excellent attention to detail.
10. Experience of data collection, collation, reporting, presentation, and interpretation.
11. Excellent organisation skills and ability to manage and prioritise workload.
12. Knowledge of the Data Protection Act and information governance principles.
13. Experience in the design and delivery of database training to users at different levels.
Desirable
14. Experience of working in a multidisciplinary team.
15. Experience of setting up and maintaining administrative systems and processes and contribution to Standard Operating Protocols.
Skills and Abilities
Essential
16. Effective verbal and written communication skills
17. High level of computer literacy.
18. Ability to interpret and present statistical information clearly to staff at all levels.
19. Ability to cope with pressure and multitask.
20. Excellent time management skills and ability to efficiently prioritise conflicting demands.
21. Commitment to high quality service delivery.
22. Ability to work independently and use own initiative for large parts of working day.
Aptitudes
Essential
23. A flexible and adaptable approach to work.
24. Conscientiousness and reliability.
25. Tactical and diplomatic approach to dealing with sensitive issues.
Qualifications and Training
Essential
26. Educated to degree level or equivalent relevant experience.
27. Evidence of continuous professional development.